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Education

2012

Sociology, Honors

California State University, San Bernardino

Bachelor of Arts

2012

TESOL/TESL/TEFL Certification

Oxford Seminars

Certified ESL Instructor

Work History

2016present

Data Coordinator

Halo Unlimited dba Infant  Hearing Screening Specialists 

Corona, California, USA 

  • Compile, sort, file, monitor, and enter source data provided by IHSS screeners
  • Review data for deficiencies, resolve discrepancies and retrieve missing data from area managers

  • Keep data secure by properly logging in and out of databases and computer systems, ensuring that all Protected Health Information  remain confidential.

  • Utilize tactful communication techniques such as: face-to-face communication with other data coordinators, written communication via email with visual tools for requests to area managers, and verbal communication via phone conversations with HCC personnel. 

20122015

ESL Teacher

V & T English School / KNS Language Institute / Step by Step Language Institute

Kaohsiung, Taiwan & Langfang, China

  • Created lesson plans, organized instructional games for students, and responsible for demonstrating tactful and culturally sensitive classroom management techniques
  • Taught all aspects of the English language; including pronunciation, reading proficiency and comprehension, writing skills, and listening skills
  • Facilitated monthly meetings with foreign and local faculty members regarding effective teaching methods and techniques 
  • Recruited new students using various marketing techniques while maintaining a high student retention rate
20072012

Food Server/ Cocktail Server/ Bartender

Restaurant / Bar / Nightclub
  • Proven ability to assess, anticipate and meet multiple guests’ requirements at high quality standards. Established lasting relationships for repeat business.
  • Used various marketing strategies to increase brand awareness, such as speaking with local food bloggers, newspaper and local magazine writers
  • Created new cocktail recipes and upsold latest products
  • Assisted in managing alcohol inventory 
20052007

Assistant Regional Trainer

White Cap Industries 
  • Created training manuals, organized workshops, and aided in training presentations 
  • Aided in training new employees and current employees who were cross-trained or promoted to new positions 
  • Oversaw day-to-day branch operations and offered support when necessary
  • Acted as an Executive Assistant to the Regional Trainer

Volunteer Work

Language Exchange Tutor: Tutored Mandarin-speaking  adults in business English

Community Events Organizer - Joseph Mack Foundation:

Raised money and gathered food/clothing donations from local community leaders

Residencia Pacifica - Nursing home (Ensenada, B.C. Mexico)

Organized fundraisers to raise money for patient's prescriptions, made and distributed blankets to senior patients. 

Experience & Awards

Dr. Bulgarella Award, CSUSB: Research involving homelessness & mental health

HACU Conference, San Antonio, TX: Championing Hispanic Higher Education Success

Professional courses completed: HR 101, Service Excellence, Leadership Skills, Safe Restaurant Work Practices, LEAD Certification

Typing speed: 80 wpm - Proficiency with Microsoft Applications

Languages: English (Native), Spanish (Advanced), Mandarin (Basic)

Travel: Mexico, Canada, Philippines, Cambodia, Thailand, Hong Kong, Singapore, Indonesia, China, Japan, Taiwan, Korea, Vietnam, Malaysia, Macau

Overseas Residences: People's Republic of China, Taiwan, PRC. 

Interests: Hiking, Running, Biking, Swimming, Yoga, Golf, Reading, Traveling