Summary: Joined Royal Canin Canada as IT Manager, company of 70 and sales of $80 million, we are currently 180 and we will deliver $150 million. The IT team has grown from 2 to 4, my role has always been hands-on. In 2008 we moved from a small sales office in Toronto to a large manufacturing and Office outside Guelph. Project Managed & implemented the move & the creation of a new IT Infrastructure. CEO had a vision for one CRM company wide for 3 sales teams, I sourced, designed, Project Managed & trained turning this vision into reality. Microsoft Dynamics NAV, have successfully Implemented, Re-Implemented & converted the database to SQL.. Successfully managed a team aligned with business to really understand the role IT plays, ensuring high moral, productivity & retention of the team.
Project Managed (MARS EBC Methodology)
CRM & Cloud Development & Deployment
To 3 sales teams(Vet, Retail & Breeder), Consumer Affairs, Quality, Logistics, Vet Consultation team, integrating the whole business with 1 tool, enabling Royal Canin Canada to really know their B2B customers, improve sales force automation.
New Office relocation
With new Converged network for over 150 Network points within a manufacturing and office location, IP telephony installation, Call center, Call manager and Unity Voice Mail implantation, WAP, new server room build & configuration, with UPS, Switches, Routers, Firewall, LAN & WAN connections. We even had new mouse pads for users waiting on their desk.New laboratory building on-site, with 2nd server room
ERP dynamics NAV
Implementation, re-implementation, manufacturing module addition & conversion to SQL Db,