Ten+ years of Remedy Development and Administration experience, and available immediately. Recently I installed Remedy BSM Suite 7.1 including modules: Change, Asset, Service Desk (Incident,Problem), CMDB 2.0 and ITSM on an Oracle 10g r2 database running Microsoft Windows Server. In addition, to installation I was also responsible for the configuration, development, and administration of all modules within Remedy 7.1 supporting 2,000+ users.
Strony negotiation and people managament. Service Request Module - Dashboard/Analytics.
High focus on Change Managament.