As a strong team player and motivated individual, I'm looking to put my passion for excellence to good use. I aim to improve the end-user experience by influencing the product early in the development process, whether it be via direction of customer/employee testing or streamlining and influencing the delivery schedule. My career has centered around collecting data and feedback from users, triaging the issues, working with customers to address the issues, and sharing that information with engineering, design, and marketing teams to improve the product. I have worked in both customer service and beta program management to fulfill this role. I am skilled at taking that user information and making it relevant and actionable.