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Skills

Programming
LabView, Java, Batch, C++, HTML
Linux
Mac OS / iOS
Microsoft OS
Windows XP, Vista, 7, 8 Microsoft Server 2003, 2008, 2012
Security
Antivirus, Firewall, Penetration testing, Ethical hacking
ERP
Coins, Sage
Microsoft Exchange
Active Directory
Networking
TCP/IP, LAN, WLAN, WAN, VLAN, DHCP, DNS, VPN
VoIP
Office 365 / MS Lync
Virtualization
Server administration
IT Management

Languages

- French: mother tongue - English: bilingual proficiency (TOEIC score: 980/990)

- Italian: Elementary proficiency

- German: Elementary proficiency

Work experience

Jul 2012Nov 2013

EMEA IT Manager

FalconStor Software

- Evaluate processes, eliminate issues and recommend improvement for higher IT performance- Prepare, maintain and keep updated IT procedures and documentation- Train employees on company’s policies, processes, IT systems & infrastructure- Research and evaluate new technologies to be used as enhancements or upgrades- Work closely/cooperatively with Melville HQ on IT projects as needed- Maintain the security of systems and networks in all regional locations- Monitor all hardware to ensure it is properly maintained and serviced

- Drive cost saving and productivity initiatives in the region

- Act as Personal Data Protection Officer

“Jerome is a key contributor for our G&A EMEA team. He has brought his knowledge on an area that was not covered in the past within FalconStor EMEA. Jerome was really an additional value for our team.” (Bob Lee, Director of IT)

Jan 2012Jul 2012

IT Helpdesk Technician

Prolival

- IT Support in a major French Business School (HEC Paris) 

- Process user emails and tickets, and ensure they are responded to in a professional and timely manner 

- Installation and deployment of workstations, laptops and other IT equipment 

- Work as part of the IT team to deliver quality service to professors, students and internal employees 

- Undertake problem diagnosis and implement problem resolution or prevention measures

Nov 2009Sep 2011

Regional IT Manager

Soletanche Bachy

- Reorganize the abandoned IT infrastructure from scratch

- Manage problems in a complex environment, including offices and construction sites

- Desktop and IT support and helpdesk for a team of 100+ staff in several countries 

- Develop and implement all IT policies and procedures, including inventory and purchasing

- Keep the company's computers, servers, mobile devices and phone systems up and running 

- Maintain the security of systems and networks

“Jerome provided an excellent service with added detail, in a way that others could understand.” (Jason Redgers, Marketing Manager)

Feb 2009May 2009

Trainee as IT Support Technician

Gendarmerie Nationale

- Internship in the IT Department of a French Police Force- Install, remove, or replace hardware and software as required- Deliver quality service for all the brigades in the county- Deal with sensitive and confidential data/material/information- Installation, repair and maintenance of the radio equipment

Apr 2008Jun 2008

Trainee as Software Developer

Coventry University

- Internship in the "Control Theory and Applications Centre" (research department)- European project related to cancer treatment by radiotherapy- Develop data communication and video tracking software with LabView- Software build, on-tool tests, and integration with existing systems

Education

Sep 2006Jun 2009

Bachelor's Degree

University Institute of Technology of Nancy-Brabois

Specialization: Wireless Networks and Security