Jeremy Hammonds

Summary

Creative, result driven, with a track record of initiative and leadership. Strong writing, communication, delegation and  teamwork skills.

Work History

Work History
Feb 1996 - Present

mgr

Ponderosa

 -was trained and certified in every postion in house

 -started in mgt.

 -ran reports and meetings on product and labor

 -did employee scheduling

 - set up car shows and themed nights to draw all different kinds of people

    for example we had christian night and we had a live band.

 - Marketing

Sep 2009 - Present

associate

Subway

- greeted guest, prepared order

- maintained postive cash flow

- opened and closed store

- preped and prepared all product

May 2005 - Aug 2009

Bartender/server

  -Grew and maintain customers

  -make drinks for entire restuarant plus maintain

  12 tables and bar guests.

  -ensuring great experience for every guest 

  - maintain positive cash flow

  - grow sales by "upselling"

Apr 2008 - Nov 2008

CSR 3, TSR 3

Dish Network

CSR III

 -updated current customers accts.

 -selling Dish Network

 -thriving to provide excellent customer service

 -settting up truck rolls for installs.

 -one call resoultion

TSR III

 -handled inbound technical issues

 -troubleshot and walk customer through process

 -descalate calls with upset customers

 -one call resoultion

2004 - 2005

customer service

BP Oil

 -cashier

 -handeld daily deposits

 -maintianed positive cash flow

 -inventory

 -checked truck in and put away delivery

2001 - 2004

Night mgr/ auditor and front desk clerk

 -ran nightly audit

 -checked guest in and out

 -maintained postive cash flow

 -thrived for great guest experiences

Education

Education
Jan 2002 - Jan 2005

Business

Shawnee State University