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Objective

Obtain an internship in the field of Information Technology

Achievements

Dean's List for the 2010/2011 school year, Idaho State University

National Science & Mathematics Access to Retain Talent Grant (SMART) recipient

Regional Occupation Program (ROP) Certification for Web Design

Summary

Through both an education in Management Information Systems and experience working part-time in technical support, I have ideal preparation for the challenges an IT Intern will face. In fact, my team project in Systems Analysis demonstrates my ability to perform many of the tasks required of an IT Intern such as, written communication skills, distributing work assignments among a team. problem solving ability, evaluating products for recommendations, and training users of new software implementations.

Whether it is looking for new business solutions, developing new software, or providing IT support, my skills demonstrate why I can be an excellent addition to any organization.

Current Projects

Education

Sep 2008Present

Bachelor of Science in Business Administration

San Jose State University

GPA of 3.7

Work experience

Jan 2012Present

Help Desk Technician

San Jose State University
  • Manage and schedule maintenance, repairs and upgrades for the office PC's
  • Train staff on how to use various software packages including Windows XP, Windows 7, Google products, MS Office 2010, and Internet Explorer.
  • Evaluate and research recommendations for both hardware and software solutions
  • Manage and edit the advising office website including transitioning to a new design
Jun 2009Aug 2010

Computer Repair Technician

Simi PC Repair

  • Provided over-the-phone support to customers
  • Handled tasks of diagnosing and repairing virus infections
  • Diagnosed hardware issues and installed appropriate hardware replacements or upgrades
  • Created and maintained company website using HTML, CSS, and PHP
  • Responsible for managing orders for computer upgrades
  • Created and Managed network systems for clients

Skills

Programming
Various programming language experience including PHP, Java, C++, Visual Basic, and MySQL
Website Design
Extensive experience in designing websites using HTML, CSS, Adobe Flash, Photoshop and Dreamweaver
Networking
Knowledge of Linksys based networking systems. Ability to connect and manage small to medium sized networks. Additional experience in database servers in Linux and Windows Server 2008
Systems Analysis
Performed case studies for businesses by analyzing, planning, and implementing technology solutions to businesses