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Work experience

Sep 2009Present

Conference Services Coordinator

Four Points by Sheraton Halifax
  • Soliciting events and groups through leads and cold calling.
  • Planning and execution of banquet events as property contact for onsite conveners.
  • Supporting the Sales Managers team with property site inspections and administrative duties.
  • Complete the daily billing for the conference centre while working closely with the property accountant to ensure revenues are allocated correctly.
  • Assisting in annual budgeting and monthly catering forecasting.
  • Social Media Champion for the hotel property.
  • Coordination between the hotel property and the contracted banquets and maintenance departments.
Sep 2003Sep 2008

Rooms Division Manager

Tunnel Mountain Resort
  • Hotel sales contracting, promotions, marketing and site inspections.
  • Preparing and monitoring monthly and annual sales budgets and goals.
  • Attending tourism conventions such as; Canada’s West Marketplace, Rendezvous and Mountain Travel Symposium.
  • Preparing Accounts Payable and Receivable.
  • Bi-weekly payroll preparation
Sep 2002Sep 2003

Night Auditor

Delta Royal Canadian Lodge
  • Preparation of daily financial reports for all departments, including updated budget reports.
  • Balancing of guest and general ledgers and outlet accounts.
  • Preparation of daily bank deposits.
Apr 2002Sep 2002

Front Office Supervisor

Mountain Gap Resort
  • Responsible for recruiting, training, and directing all front office staff.
  • Handled all guest concerns, while keeping the guests and the properties best interest in mind.
  • Provided duty manager support when other resort managers were unavailable.
  • Conducted site inspections of the property to potential guests and sales partners.
  • Worked closely with the General Manager monitoring budgets and achieving monthly and yearly sales goals.

Education

Jan 2011Present

Commerce

Athabasca University
Oct 2006Oct 2006

Alberta Best Seminar Facilitator

The Alberta Hotel and Lodging Association