Analytical, proficient and creative IT troubleshooter with a wide range of qualifications trouble shooting complex IT issues which have saved time, reduced costs and boosted bottom-line profits by securing efficiency and functionality. Experience includes software configuration / engineering, hardware, systems infrastructure, full-cycle product development, matrix management, project and quality management. Well versed in systems integration, installation, repair and maintenance, also catastrophic testing, IT staff training, and pre- and post-sales activities. Successful owning and managing project plans and synchronizing deliverables with development teams and customers. Great blend of technical and communications skills. Additional Areas of Expertise:
Project Management: New Product Introduction, Systems Support, Resource Allocation, Scheduling, Product End of Life (Eight month term: from engineer to global systems support , covering development, coordination with sales and marketing, product development, engineering, final coding and managing contractors.)
Served as integration lead, providing hands-on technical management. Demonstrated highly complex and diverse technical skills to define, plan, organize control and complete a variety of concurrent projects. Served as team lead on various vital IT projects: proposed, designed and lead the development of a Nanotopography Factory Automation system. Worked on four new product developments; key in product to market (microfilm, data storage and document imaging systems). R&D experience.
QA / Test / Software Configuration and Engineering: Releases, Change Management, and Product Specifications. Proficient in the application of a systematic approach to the development, evaluation, maintenance and rollout of software. Full software development life cycle including QA (black box and white box), change control, release protocols, sales and marketing and systems support. Executed all software releases, installation and upgrade packages. Oversaw field distribution. Performed internal audits; prepared reviewed configuration management, and data management processes. Excelled at infrastructure design, standards, and compliances assurance.
IS Management: Systems Support, Customer Requirements, Functional Specifications, Business process. Analyzed system functions and performance; negotiated with management and field personnel to secure feature access. Managed the developement and maintenance of six difference applications utilizing Borland Delphi and C++ Builder, BDE, ODBC, SQL, Visual Basic, Access, Paradox and some Oracle. Worked on automated, precision surface mapping systems for 200 and 300mm silicon wafers. Re-wrote a data production system. Serves 6 times as research and development team lead: scheduling programs, scripting languages, single-entry security systems, monitoring tools and data encryption and conversion utilities.
Platforms: Windows XP, 2000, NT, 3.11, 3.1 MS-DOS and Mac OS XTools:Windows API, Borland Delhi and C++ Builder, Visual Studios 5, 6, and 2005, Visual Basic,SQL Windows, DOS Development, MS Office Suite (Excel, PowerPoint, MS Word, Access),Install Shield, Indigo Rose Setup Factory, Visual Source Safe, Perforce, JIRA, VNC, VPN,MS Remote Desktop. COM, DCOM, TCP/IP, Novell.Databases: ODBC and BDE, Oracle, SQL, MS Access, Informix, dBase, Btrieve.