Jeremy Lind

Jeremy Lind

Senior Business Architect, Lead Analyst

  • Urbandale IA

Experienced professional with 12+ years of proficiency in technical and business analysis, group benefits and insurance programs, strategic architecture initiatives, and overall insurance industry expertise.

Highly technical and business minded, naturally able to see and analyze problems or opportunities at a strategic or micro-level in order to determine the best course of action. Well versed on identifying the varying needs of each underlying problem or requirement, determining the complex inter-dependencies, and formulating short-term and long-term solutions.

Work History
Work History
Jan 2014 - Present
Senior Solutions Architect, Senior Analyst
  • SXSW 2014 Tech Innovators Of The Year - Runner Up
  • Senior Business Architect on the development of business and technological processes, product functionality, and overall business strategy.
  • Lead Analyst & Implementation Architect for the implementation and onboarding of the nation's largest Insurance Carriers and Brokerages.
  • Serve as the primary interface for both technology and business principals within the insurance industry.
  • Responsibilities also include a combination of requirements definition, stakeholder assessment, pipeline management, and infrastructure vetting and procurement.
Mar 2012 - Feb 2014
Senior Architect, Senior Analyst, Business Coach
  • Senior Business Analyst and Architect leading the definition and implementation of Fortune 500 companies on to online insurance enrollment and administration platforms.
  • Directly responsible for overseeing a team of Architects and Analysts with the ultimate goal of successfully implementing new clients, processes, and systems using a Matrix Reporting Model.
  • Entrusted to personally lead the architecting, client engagement, and implementation of the single-largest client in company history; three times larger and more complex than any implementation in company’s 15-year history.
  • Working hand-in-hand with CEO and SVP on proposing and leading the implementation of new technologies, setting internal control points and processes around executive sponsored initiatives, and coaching specialized teammates.
  • Awarded the APEX Award for Determination during the 3rd quarter of 2012.
Jan 2006 - Mar 2012
Senior Business and Systems Analyst, SME
  • Performed Business Architect, Senior Business Analyst and Subject Matter Expert responsibilities for the implementation of the Oracle Insurance Policy Administration System (PAS/OIPA) and Oracle Revenue, Management and Billing System (RM&B); as well as worked to define integration strategies for 13 ancillary systems.
  • $35 million, 3-year implementation of new admin and billing systems expected to support revenue growth of over $125 million during the first five years.
  • Defined business and technical requirements, designed data and process flows across 15 integrated systems, conceived of and drafted end-user GUIs, defined incoming and outgoing file feeds and interfaces, and determined proper end-user training needs.
  • Utilized business and operational experience to properly align the proposed solutions with the end-user’s needs based on efficiency, accuracy and expandability.
  • Assisted in client on-boarding, implementation, and conversion projects.
  • Created automated reporting and data analysis tools for management using Access and SQL scripts.
  • Worked with SVP and Executive teams on special projects as an analyst, subject matter expert, and trusted confidant.
Nov 2005 - Dec 2006
Senior Business Analyst, Product Lead
  • Senior Business Analyst on the implementation and conversion project for the largest carrier onboarding initiative within Marsh & McLennan Companies.
  • Analyzed and configured employee benefit plans in an online enrollment system.
  • Mapped, analyzed & queried various databases using data-mining tools to check for data integrity and consistency.
  • Performed Product Lead responsibilities for EBView and BenefitsHelpline platforms as both an internal and external client-facing point of contact.
  • Produced numerous database utilities for internal and external use, particularly in the realm of Risk Management.
  • Analyzed and transformed company and/or carrier provided data using numerous data-oriented software packages.
Nov 2004 - Nov 2005
Business Analyst
  • Analyzed all aspects of group benefit offerings; including Dental, Medical, Vision, Disability, Life, LTD, STD, etc.
  • Setup employer group-level benefit and eligibility rules in several administrative platforms.
  • Worked directly with insurance carriers, brokers and clients to rectify any case or individual level issues.
  • Led numerous process improvement initiatives to streamline and automate workflow processes.
Apr 2004 - Nov 2004
Licensed Property & Casualty Insurance Agent
  • Consulted with individuals to advise them on the correct level and type of coverage for their personal needs.
  • Explained and quoted different types of insurance and secured coverage using the most appropriate carrier.
  • Set numerous sales records during the first two months on the job as the number one sales agent.
  • Non-Captive Agent appointed to Nationwide, Progressive, Travelers, and MetLife for Property & Casualty Insurance.
Jan 2004 - Mar 2012
Founder, CEO, Senior Consultant
Intense Innovation
  • Established a professional consulting firm specializing in web-based collaboration, communication, and start-up solutions tailored to meet the needs of each client’s business model.
  • Defined each client’s needs, proposed best-fit solutions and created and/or outsourced the development of the desired products or services.
  • Created, designed, developed and managed the 4th most popular web-based entity in the state of Iowa, generating over 35 million page views per month.
  • Single handedly increased appraised business value from the initial $2,000 investment into $250,000 in 4 years.
Feb 2013 - Present
CEA, Certified Ethics Associate
Management and Strategy Institute
Apr 2004 - Apr 2007
Property, Casualty, Life, Health Insurance License
State of Iowa
Brian Wood - Senior Vice President, Marsh

Jeremy is an incredibly smart, hard working, detail oriented game changer. His ability to produce massive amounts of high quality work in a very short time is often only limited by the ability of those around him to absorb and utilize it. This in combination with a very humble and genuine personality is a great asset for any organization. He is one of the highest performing people with whom I have ever had the pleasure of working.

Keith Nicolet - Senior Project Manager, Marsh

Jeremy is a dedicated hard working individual who can easily gain understanding of issues and identify creative resolutions in an efficient and effective manner.

Business Analysis
Systems Analysis
Health Insurance
Software Implementation
Data Analysis
Benefits Administration
Property & Casualty Insurance
Agile Project Management
Commercial Insurance
Microsoft Office
Life Insurance
Data Management
System Architecture
Business Coaching
Business Strategy
Process Improvement