Director of Information Technology
Led strategic growth and design of corporation’s infrastructure. Planned and implemented numerous and diverse IT projects and developed and oversaw several software tool projects. Managed capital expenditure budget of $1.2+ million annually.
·Maximized corporation’s ability to sustain growth and profitability by managing infrastructure expansion from single location with 12 users to international infrastructure having 500+ users.
·Generated 10+% cost savings with corporation’s vendors by leveraging volume licensing and purchasing.
·Optimized corporation’s visibility and profitability by directing numerous IT projects successfully.Projects included:
oImplemented ITIL-based service desk with tier one representatives in all locations and up to 8 direct reports.
oDuring four mergers and acquisitions, led infrastructure integrations including communications, active directory, email systems, and datacenter hosting.
oManaged several software tool projects to support infrastructure enterprise software using Agile with Scrum methodology. Supported and monitored enterprise-level web application with 1+ million traffic level with 99.9% up-time.
oImplemented Blackberry Enterprise Server for 100+ users plus Captaris RightFax that digitized all incoming and outgoing faxes.
oImplemented international MPLS private network with QoS and consolidated core systems to Enterprise datacenters with back-ups in geographically dispersed locations. Also implemented full redundancy in core systems including complete hardware and data redundancy.
oCompleted multi-forest, multi-exchange integration to single consolidated AD forest with single datacenter hosted Exchange platform. Upgraded EOL PBX system in two locations to cutting-edge IP Telephony platform. Upgraded datacenter with single points of failure to fully redundant datacenter with multiple front-end web servers load balanced with Cisco CSS connected to back-end SQL Server cluster on dual redundancy firewalls, switches, and Content switches with dual power supplied on fully meshed fiber SAN.