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Summary

My passion is to grow healthcare companies by focusing on process, company culture, efficiency and team building.  I have expertise on clinical practice, leadership development, patient safety, quality, and risk mitigation.  Technology is an important tool and I have expertise leveraging technology to solve healthcare problems including EMR, mHealth, Salesforce, and tech Start Ups.

Work History

Mar 2016Present

Executive Director PSO

US Acute Care Solutions

Lead the Patient Safety Organization for US Acute Care Solutions to reduce medical errors, and improve patient safety.

Jan 2016Present

Vice President Mid Atlantic Region

US Acute Care Solutions

Regional executive in new company formed by merger of MEP Health with EMP, EPPH and TBEP.  

Mar 2016Present

Board of Directors

Fruit Street Health, PBC

Member of the board of directors for NYC based healthcare software startup providing lifestyle telemedicine software

Jul 2015Present

Co-Founder

Medssenger

Co-Founded medical software company that is implementing software on multiple platforms for healthcare systems to solve care transition problems and facilitate readmission reduction through better communication, enhancing patient compliance and streamlining work flow.

Jan 2014Present

Medical Director Travel Providers-Mid-Atlantic

US Acute Care Solutions

Lead all of USACS Mid-Atlantic Region's travel physicians and advance practice providers in a virtual campus format to maintain a high quality pool of flexible providers to help growth.

Jul 2013Present

Regional Medical Director

US Acute Care Solutions (formerly MEP Health)

Lead multiple hospital campuses and responsible for financial performance, efficiency, quality KPI's.  Leadership development of Medical Directors.  Maintain relationships with hospital campus C-suite.

May 2013Present

Physician Champion Patient Safety

MedStar Health
Patient safety educator for Medstar Health assisting with system wide roll out on journey to become High Reliability Organization (HRO).
Oct 2012Present

Editorial Advisory Board

FierceMarkets

Serve in an advisory capacity with FierceHealthcare to provide input, write stories, and participate on panels and webinars.

Jan 2015Jan 2016

Vice President for Patient Safety

MEP Health

Lead patient safety process development, monitor and prevent serious safety events, and disseminate best practices across the organization.  Support Medical Directors with expertise in patient safety.

Jan 2008Dec 2015

Managing Partner

MEP Health

One of nine owners and partners responsible for operations of the company including P&L, strategic planning and implementation, develop new service lines and growth through new hospital partnerships.  Founding member of risk committee, responsible for malpractice risk reduction, development of  best practices and evaluating "at risk" providers.  Co-Founder of MEP Health's quality committee designed to oversee core measures, efficiency, utilization, and patient experience metrics and also all provider educational activities for the company.

Jun 2013Jul 2015

Member Emergency Medicine Leadership Council

Medstar Health

Worked on council of all Medstar Hospital's emergency medical directors to achieve performance metrics, assure quality of each department and reduce risk.

Sep 2006Dec 2013

Chair of Emergency Medicine

Medstar St. Mary's Hospital

Lead a 58,000 patient volume emergency department and 12,000 patient volume urgent care.  Maintained company culture, responsible for developing and supporting leaders in the department, process improvement, and achieving efficiency, quality and safety metrics.  

Jan 2008Dec 2012

Campus Partner

MEP Health at Medstar St. Mary's Hospital

Director of Clinical Operations as an owner at this hospital campus, responsible for P&L for this contract and relationships with C-suite.

Jan 2007Jul 2009

Consultant for EMR selection, adoption and implementation

Medstar St. Mary's Hospital

Served in a paid consulting role to evaluate multiple EMR vendors, select EMR, and bring project through design, flow, implementation and maintence.

Mar 2006Sep 2006

Vice Chair of Emergency Medicine

Medstar St. Mary's Hospital

Supported the Chairman, process development, customer relations with patients and maintained strong medical staff relationships.

Jul 2003Jul 2005

Staff Emergency Physician

Advocate South Suburban Hospital, Hazel Crest, IL

Clinical practice of emergency medicine in 50,000+ community emergency department

Jan 2001Jan 2004

Co-Founder, Corporate Officer

Physician Staffing Solutions

Staffing company for physicians covering medical facilities in Chicago metro area on a temporary basis.

Jul 2001Jul 2003

Staff Emergency Physician

Lincoln Park Hospital, Chicago, IL

Part time moonlighting physician providing emergency care.

Education

Jul 1998Jun 2003

Residency in Emergency Medicine/Internal Medicine

Midwestern University
Aug 1994Jun 1998

Doctor of Osteopathic Medicine

Des Moines University
Aug 1988Jun 1992

Bachelor of Science, Biology, Minor: Chemistry

Graceland University
Jan 1989May 1990

Undergraduate work

Iowa State University

Certifications

Jan 2016Dec 2025

Board Certified in Emergency Medicine

American Osteopathic Board of Emergency Medicine
Jan 2015Dec 2024

Board Certified in Internal Medicine

American Osteopathic Board of Internal Medicine

Licensure

State of Massachusetts-active
State of Connecticut-active
State of Maryland-active
State of Indiana-inactive
State of Illinois-inactive

Publications

J. Tucker, “The No-Interruption Zone,” Emergency Physicians Monthly, Feb 2014, 16,27.
J. Tucker, C. Stratford, C. Flores, M. Killian, R. Hellstern, R. Strauss, “Physician Assistants and Nurse Practitioners in Emergency Medicine,” in Emergency Department Management, R. Strauss, T. Mayer, McGraw Hill, 2014, pp. 145-151.
J. Tucker, “A Role for Drones in Healthcare,” Hospital Impact, Dec 10, 2013.
J. Tucker, “Turn Emergency Docs into End-Of-Life Experts,” Hospital Impact, Nov 27, 2013.
J. Tucker, “Closing the Provider-Psych Patient Information Gap,” Hospital Impact, Aug 14, 2013.
J. Tucker, “Reducing Medical Errors Through Improved Communication,” The Shift, May 24, 2011.
J. Tucker, “Competition: Patient Satisfaction vs. Unnecessary Testing—Who Wins?” The Shift, Aug 20, 2011.
J. Tucker, “Drug Shortages in the ER,” The Shift, April 1, 2011.
J. Tucker, “Improving Healthcare Literacy,” The Shift, Mar 14, 2011.
J. Tucker, “What Does Meaningful Use Mean to You?” The Shift, Mar 8, 2011.
J. Tucker, “Efficiency,” The Shift, May 28, 2010.

Awards and Honors

Maryland Performance Excellence Award-Platinum (State Baldrige equivalent), Medstar St. Mary’s Hospital 2014
George Mason University College of Health and Human Services Improvement of the Year Award 2008
Sigma Sigma Phi (National Osteopathic Honorary Society)
Ciba-Geigy Award for community service 1996
Nominated for Student D.O. of the Year 1996

Professional Memberships

American College of Healthcare Executives                                                                                                   
Healthcare Information and Management Systems Society 
Fellow American College of Emergency Physicians 
Maryland ACEP 
American College of Physician Executives 
Vistage Chief Executive Program
Fellow American College of Osteopathic Emergency Physicians 
Fellow American College of Osteopathic Internists 
American Osteopathic Association

Appointments

Executive Committee Member, Board of Trustees, USACS PAC                                                                                          2016-present

Risk Management Committee, MEP Health                                                                                                                                2011-present
EM Practice Committee, ACEP                                                                                                                                                         2011-present
Practice Management Committee, ACOEP--Chair                                                                                                                    2011-present
Cardiology Council, Medstar St. Mary’s Hospital                                                                                                                      2010-2013
Physician IT Advisory Committee, Medstar St. Mary’s Hospital                                                                                          2007-2011
Medical Executive Committee, Medstar St. Mary's Hospital                                                                                                 2006-2013
Credentials Committee, Medstar St. Mary’s Hospital                                                                                                              2006-2013
Peer Review Committee, Medstar St. Mary's Hospital                                                                                                            2006-2011
President, Muscular Dystrophy Association, Central Iowa Chapter                                                                                  1997-1998
President, Young Professionals “With Heart”, Des Moines, IA                                                                                              1996-1998
Delegate, American Heart Association - Iowa Delegate Assembly                                                                                     1996-1997
Chair, American Heart Association Speakers’ Bureau                                                                                                             1996
Secretary, Muscular Dystrophy Association, Central Iowa Chapter                                                                                   1994-1996
Executive Committee, MDA, Missouri Valley Chapter                                                                                                              1993-1994

Continuing Education

HIMSS Connected Health Conference 2015
ACEP Scientific Assembly, Urgent Matters Patient Safety 2015
ACOEP Scientific Assembly 2015
Society to Improve Diagnosis in Medicine 2015
ACEP Scientific Assembly, Urgent Matters Patient Safety 2014
ACOEP Scientific Assembly 2014
PSR Leadership Summit 2014
ACOEP Scientific Assembly 2013
ACEP Scientific Assembly 2013
PSR Leadership Summit 2013
ACOEP Scientific Assembly 2012
Risk Management in Acute Care 2012
PSR Leadership Summit 2011
HIMSS11 Healthcare IT Annual Conference and Exhibition 2011
mHealth Summit 2010
ACOEP 2010 Scientific Assembly 2010
ACEP Annual Scientific Assembly 2010
ACEP Regional Leadership Workshop 2009
ACOEP Spring Seminar 2009
68th ACOI Annual Conference and Scientific Sessions 2008
Emergency Department Directors' Academy Phase I, Dallas, TX 2007
Emergency Department Directors' Academy Phase II, Dallas, TX 2007