Jeremiah Miller

System Administrator

Work History

Work History
Aug 2015 - Present

System Administrator

Handex Consulting LLC
  • Supported multiple businesses through shared service agreement remotely and onsite. Each site consisted of a variety of multiple vendors that made up their network infrastructure (Cisco ASA/SonicWall/Barracuda firewall, HP/Dell/VMware).
  • Set up, configured, and supported internal and external IT infrastructure systems. Managed servers, LAN/WAN, and telecommunications systems. Troubleshooted network performance and access issues. Recommended upgrades, patches, and new applications and equipment.
  • Administered network, email, security, telecom, data storage, backup, printing, website, and data center IT systems
  • Performed system backups and recovery. Maintained a disaster recovery plan. Maintained data files and monitor system configuration to ensure data integrity.
  • Implemented network security policies and procedures. Ensured network security access and protect against unauthorized access, modification, or destruction.
  • Provided technical assistance and support related to computer systems, software and hardware through the IT Help Desk ticket.
  • Improved existing systems by reviewing objectives and specifications, recommending changes, evaluating proposed changes and making approved modifications.
Nov 2012 - May 2015

Jr System Admin / Support Technician

City Electric Supply
  • Lead hardware support on $1.2 million project consisting of network overhaul staging, configuration and deployment of over 400 Cisco Meraki devices to remote location.
  • Maintained organized structure in a multi-domain environment.
  • Supported 400 remote locations with over 2500 employees.
  • Successfully worked on team projects and individually that included added/retiring hardware in data center.
  • Scheduled meetings  with outside vendors for support/purchases with infrastructure changes.
  • Contact with ISP companies for internal/external network related changes.
  • Troubleshooted network related issues on Layer 1, 2 and 3 of OSI model

Education

Education
2014 - 2016

Bachelors Information Technology 

Western Governor University

Network Security Emphasis

2012

Associate of Applied Science

Three Rivers College

Network Administration