Summary

Superior telephone, customer service and computer skills with proficiency in Microsoft Word, Excel and Power Point. Excels at multi-tasking in a fast- paced environment, completing projects within the time constraints.  Possess outstanding oral and written communications skills.

Work History

Work History
Apr 2015 - Oct 2015

Leasing Coordinator

Property Shop Investment LLC

Attends outbound calls to get in contact with the Landlords/Owners in order to list their unit/s and convince them to rent it within or below market rate. Offer Landlords/Owners the services provided such as Leasing and Property Management as well as Property Maintenance. Respond quickly and efficiently to all incoming leasing inquiries from Agents, Clients

Jul 2014 - Feb 2015

Customer Care Associate

Convergys Philippines Inc.

Attends to inbound and outbound calls for US and Canada based clients. Maintenance and update of customers' profile for the account. Process of payments over the phone. Attends to billing queries and payment adjustment necessary for the client.

Jun 2012 - Aug 2013

Marketing Coordinator

Velosi Certification Services LLC

Prepares Pre-Qualification Documents with Company Profile for possible clients. Update and Maintain vendor/supplier evaluation documents. Organizing clients' meeting with the Department Manager and Team Members. Participate with clients' exhibitions for possible client search. Handles over-all documentation for Sales and Marketing Department.

May 2010 - May 2012

Database Technician / Assistant Team Leader

Emerson Electric Asia Ltd., ROHQ

Shift Person-In-Charge (PIC) - provides primary Shift Lead roles during weekends and secondary roles during weekdays operations. Sends out Daily Shift Report and planning for the daily manpower support for Alarm Monitoring. Update and maintain clients' information in the Database System using Oracle. Conduct daily communication test reports for various Retail Store clients based in the US. Conducts Refrigeration and AC alarm monitoring on a daily basis.

Dec 2008 - May 2010

Customer Service Represantative 

APAC Customer Services Inc.

Attends to inbound calls from US based Medical and Dental Providers for Humana Insurance. Verification of insurance coverage for a particular patient using Standard Medical and Dental Codes. Process billing and payment inquiries for the providers.

May 2008 - Oct 2008

Receptionist / HR Assistant

Enkei Philippines Inc.

Monitoring of incoming and outgoing telephone calls. Attends to company visitors (Clients, Suppliers and Applicants). Recording and filing of employees' information such as personal data, compensation and benefits documents and leave forms. Distributes invoices, reports, memorandum letters, financial statements and other documents to various departments.

Aug 2007 - Jan 2008

Production Engineering Assistant

Philippine Auto Components (DENSO Philippines)

Attends and assists Department Visitors (Foreign and Local). Assists all Production Engineers on all documentation and administrative tasks. Printing, reproduction and filing of engineering drawings. Registration of engineering drawings to Document Control Center. Filing of procurement and purchasing requests for the department. 

May 2005 - Apr 2006

Receptionist / HR Assistant

Sagara Metro Plastics Industrial Corporation

Monitoring of incoming and out coming telephone calls. Attends to company visitors (Clients, Suppliers and Applicants). Recording and filing of employees' information such as personal data, compensation and benefits documents and leave forms. Distributes invoices, reports, memorandum letters, financial statements and other documents to various departments. Time keeping management and attendance monitoring. Evaluation of applicants' written examination for initial screening.

Education

Education
Nov 2000 - Mar 2004

Bachelor of Arts Major in Psychology

University of Perpetual Help DALTA

I have completed 300 hours on-the-job training for Industrial, Educational and Clinical Psychology setting.