Jose Ortiz

Jose Ortiz

Work History

Work History

Telemarkting/Sales

Simplicity Plan /Stuart Enterprises

Sales Representative Sold funeral plots over telephone. Collected purchaser's information such as name, address and method of payment. 1996-1997 Police Benevolent Association Tampa, Fl Collected donations for fallen state troopers. Collected clients to offer them the opportunity to donate money.

Apr 2007 - Apr 2008

Marketing/Customer Service

The TJX Companies, INC

Worked in conjunction with the  Marketing Department.

Quoted advertisements and franchise locations.

Adjusted customer reward accounts.

Assist staff in cleaning property worked on when short staffed. Responsibilities include clerical support and placed on the Spanish to queue to translate for Spanish speaking clients.

Jun 2000 - Mar 2007

Customer Service Specialist

Tufts Health Associated Health Plan

Dedicated to Group Insurance Commission queue. Answer phone inquiries and quote health benefits. Adjustment of claims.Assist staff in cleaning property worked on when short staffed. Responsibilities include clerical support and placed on the Spanish to queue to translate for Spanish speaking clients. Assisted the marketing department at health fairs.

Jan 1998 - Feb 2000

Telemarketing

Data Research

Telemarketing Responsible for surveying people on a wide variety of subjects. Answered questions and concerns on subject surveyed.

Education

Education
Sep 2000 - Apr 2001

NA

Bunker Hill Community Collage Boston, MA

Objective

Eleven years of telemarketing, sales and customer service experience with a proven track record in developing relationships resulting in efficiency and customer satisfaction, by identifying their special needs and / or requirements. To show excellent customer service skills team work and allow further expansion for growth potential.