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Tools and Skills

Office

Check Encoders, 10-Key calculator, Microfilmer, Postage Machine, General office

Technical

Microsoft Office software, Oracle JD Edwards, Premier® from Fiserv, Harland SuperLink™, Windows XP and 7, Adobe, Automated Clearing House (ACH), Savings Bond Cashing Software

Work experience

Nov 2011May 2012

Customer Service @ Land O'Lakes

Spherion Staffing
  • Performed general office duties.
  • Prepared spreadsheets for customers regarding there seed shipments.
  • Verified and organized customers information and create corresponding paperwork needed for shipments.
  • Provided support for transportation manager when needed.
  • Data entry tasks, basic analysis and problem solving.
Feb 2007Dec 2010

Office Assistant

Tasler Inc
  • Facilitated delivery of finished products according to shipping schedule.
  • Recruited and scheduled contract drivers.
  • Prepared and Maintained reports in compliance with state, national and international regulations.
  • Provided public relations and customer service.
  • Confer with customers by telephone or in person to provide information about products, take and enter orders, obtain details of complaints.
Jul 2006Dec 2006

Clubhouse Assistant

Webster City Country Club
  • Supervised and schedule a staff of approximately 10 persons.
  • Managed daily operations.
  • Provided direct service and support to individuals or patrons, such as providing accommodations for banquets,
  • parties or social functions, and handle complaints.
  • Planned, coordinated and served food daily.
  • Provided and assured a clean and friendly atmosphere.
Oct 2005Jun 2006

Bartender

American Legion Post 191
  • Greeted members and non-members.
  • Prepared and served drinks and food.
  • Maintained a sanitary environment.
  • Compiled and balanced cash register receipts at end of shift.
  • Performed financial deposit preparation.
Aug 2004Jun 2006

Accounting Services Representative

First State Bank
  • Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis
  • and reporting of financial data.
  • Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Reconciled or noted and reported discrepancies found in records.
  • Monitored status of loans and accounts to ensure that payments are up to date.
  • Performed automated clearing house functions, such as processing and submitting payroll
Jan 2006May 2006

Telemarketer

Farm Journal
  • Contacted customers by telephone to solicit the sale of magazine prescription.
  • Obtained customer information, names and address, to enter into computer.
  • Maintain records of contacts, accounts, and orders.
  • Adjusted sales scripts to better target the needs and interests of specific individuals.
  • Recruited to create, promote and conduct a survey in order to obtain geographical use of a companies product.
Jun 2002May 2005

Bookkeeper

A&T Auto and Truck Center

  • Received, recorded and bank cash, checks, and vouchers.
  • Debit, credit, and total accounts on ledger.
  • Prepared trial balance of books.
  • Prepare tax reports.
  • Process payroll documents, records and checks.
Nov 1998Jul 2004

Personal Banker Representative

First State Bank

  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Compiled information about new accounts, enter account information into computers, and file related forms or other documents.
  • Contributed and developed marketing strategies and sales for overdraft protection services.
  • Provided public service relations for the Prestige Club and school related functions.
  • Assessed customer needs for meeting quality standards for services, and customer satisfaction

Education

Sep 2012Nov 2012

Certificate

State of Iowa Real Estate Salesperson
Aug 1992Dec 1992

Northwest Missouri State
Sep 1991Jun 1992

Iowa Central Community College