Interest

My main PASSION outside of work is PHOTOGRAPHY!! 

üI have had 2 solo exhibits of my work. 

üPhotography Memberships:

·Westchester Professional Photography Association (WPPA), 2001- 2009

·Color Camera Club of Westchester (CCCW), 2009 - present

·Westchester Photographic Society (WPS), 2009 – present

Vice President and Program Chairperson of WPPA for 3 years, Board Member 5+ years

üWorked as an independent contractor wedding photographer, 3 years

üVolunteer photographer at The James Beard Foundation, 5 years

üPhotographs published in

·Byline magazine, 2007, Volume 59

·Food Arts magazine, November 2005

·On Safari, by David Anderson, 2005

üI also LOVE to travel, mostly to very exotic places.I have Visited about 30 different countries, many of them 3rd world countries, including India, Egypt, Istanbul, Tanzania, Kenya, Thailand, Bali, Cuba and Brazil.

üI also enjoy creative hobbies such as knitting, rubber stamping, beading...I am a tactile person, like working with my hands and consider myself mechanically inclined.

üLandmark Condominium Association, Secretary of the Board, 2001-2003

Summary

RELEASING QUALITY PRODUCTS FOR NEARLY 20 YEARS.

Motivated, personable professional with multiple college degrees and a successful 15+year track record in Information Technology, most recently in Software Quality Assurance.Talent for quickly mastering technology and ability to break most any product.Outstanding relationship with professionals and non-professionals at all levels, in particular with business client/user community; equally effective independently and on a global team.Phenomenal analytical abilities, organizational skills and attention to detail.Eloquent verbal and written communication skills; great head for numbers, process oriented; fast learner, requires minimal supervision.

Recommendations

“One word to describe Jennifer -"amazing". During my two and half years working with Jennifer, I was beyond impressed with the level of detail she gave all the work assigned to her. As a business analyst, I have the responsibility and burden of making sure each and every requirement we promised our clients are fully executed to deliver the functionality they need to pursue business opportunities. With Jennifer leading the testing efforts for the requirements I wrote, the burden did not feel so heavy on me. Jennifer understands her responsibilities clearly and even more so, takes pride in her work on anything that has her name tagged to it. As a lead tester, during our test case reviews, Jennifer was quick at pointing out impacts to scenarios and creating new scenarios that we had not thought of. Because of this, we delivered solid enhancements to systems that were flawless in production. To put it into perspective, while Jennifer's colleagues had similar assignments (in the testing world), it was always Jennifer that had the most test cases that were in depth, and at least three times the volume of everyone else in her team. Jennifer delivered quality on a consistent basis. Jennifer is solid. No doubt in my mind she will continue to exceed the expectations of the company that is lucky enough to grab her. She will always have my full endorsement and if the opportunity arises where I can get to recruit software testers for project I'm on, Jennifer would easily be at the top of my list.” August 14, 2009

Carlos Caro , Project Manager/Business Analyst Billing , Verizon Business/MCI worked directly with Jennifer P at Verizon Business

“Jennifer's outstanding support during our User Acceptance Testing was truly recognized by the entire team working on the projects. Her excellent consistent quality work included focusing on ensuring the test cases she comprised met the specific business requirements for the releases of the discount pricing tool for Verizon Business sales. Jennifer exemplified her excellence with her strong knowledge of applications plus she works extremely well as a "team player" to ensure to meet the end results. She is one of the "best of the best" employees I have worked with in my almost 30 year career. Dedicated, trustworthy, hardworking plus a pleasure to work with comprise my recommendations to hire Jennifer! Lori L. Eberhardt Sr. Staff Consultant Sales Technology - Marketing Verizon Business” August 13, 2009

Lori Eberhardt , Sr. Techology Consultant , Verizon Business worked with Jennifer P at Verizon Business

“I have worked with Jennifer for more than 3 years on different major releases of the project. She was the Lead QA for our project. She is very hardworking, diligent, dependable and responsible. She has a passion for her work which is reflected in her projects. She always plans her work ahead and provides good feedback on the various project reviews which contribute towards the success of the project. She is very thorough in her work and gets to the root of the issues and pursues them until they are resolved. Her test case coverage has always been excellent in the projects I have worked with her.” August 17, 2009

Humera Arshi , Consultant-Apps Development , Verizon worked with Jennifer P at Verizon Business

Work History

Work History
2006 - 2009

Quality Assurance Test Lead

Lead quality assurance (QA) tester for complex discounting, pricing and commissioning web applications.Coordination with all impacted parties, including business analysts, project managers, development teams and clients/users, during all phases of system development life cycle (SDLC).

·Performed coordinated interface testing with 2 internationally developed quoting applications, resulting in $650M increase in quoted revenue, $104M increase in closed revenue for EOY07 - EOY08, and a reduction of production defects by 72%.

·Designed and developed standardized EXCEL templates for ~15 new discount programs and authored>3000 corresponding functional and pricing test cases for System Integration Test / User Acceptance Test

·Individually performed 95% of the progression testing workload for every release and detected/documented >400 defects in Mercury Quality Center repositories while training and leading a team of 3-5 international testing resources, facilitating daily testing status calls with global development team to expedite resolution and collecting testing metric data to compose daily status reports for upper management

·Solely responsible for verifying monthly production release implementations and reporting results

·Identified opportunities for test case automation and savings; increased the percentage of regression automated test cases from 0% to 60%

·Ensured integrity of the testing strategy by performing all testing activities on time, within budget and in accordance with the level of quality dictated by the corporation and client expectations

2000 - 2006

CMM SQA Lead

Promoted and supported corporate Capability Maturity Model (CMM) Level 2 goal of process documentation and procedure repeatability for customer billing district.

·Trained entire district, ~75 people, in CMM concepts and goals

·Championed the corporate CMM Level 2 goal by designing / developing ~10 templates, creating ~25 customized audit questionnaires, conducting ~50 quality assurance audits for 7 application teams across 3 districts, and recommending process improvements for all phases of SDLC.Efforts resulted in a CMM L2 fully compliant external evaluation outcome despite understaffing of QA team as compared to industry standard

1996 - 2000

External Customer Liason / Release Control Coordinator

Liaison between IT and external telecom providers and data centers.Performed configuration management activities.

·Initial contact for ~12 external telecommunication customers to establish automated Network Data Mover (NDM) transmission of access service requests, resulting in $500K of new business

·Coordinated the retirement of a legacy mainframe application, archived corporate records in accordance with company policy, performed in depth analysis, mapping and reconciliation of ~100 data fields between IMS and DB2 databases, resulting in a savings of $100K in DASD and maintenance

·Coordinated, packaged, shipped and verified ~20 multi data center release implementations

1990 - 1996

Programmer/ Systems Analyst

Developed code for front end mainframe COBOL/IMS access service ordering system.Implemented new front end validation application using automated development software.Pioneered offshore outsourcing project by authoring the business plan, designing team configuration and leading onshore team for outsourcing pilot.

Education

Education
1999 - Present

Certificate

New School University
Oct 2009 - Dec 2009

SAM Career Center

The course provides the basic Quality Assurance techniques with Mercury Interactive automation tool QuickTest Pro. Students will learn how to plan effective tests, how to record test and perform playbacks, how to manage Object Repository. In addition, the verification procedures will be discussed in details demonstrating different techniques. Topics include WEB Testing, Actions, Standard Checkpoints and Output Value, Data-Driven Test, Descriptive Programming, and Cross-Browser. Extensive programming examples and exercises are provided using QuickTest Pro. The course includes the basic presentation with other Mercury tools, such as WinRunner, LoadRunner and TestDirector/Quality Center.

Sep 2009 - Oct 2009

PC Tech

Students learn how to install, manage and maintain a Linux OS. Configure networking in the Linux environment using both GUI and command line interface. This course prepares you for the CompTIA Linux+ Certification Examination.

1991 - 1994

MBA

Fordham University - Graduate School of Business Administration
1986 - 1990

BA

Fordham University

Skills

Skills

Adobe Photoshop

I am using Photoshop CS3 to manipulate my images.  I am a beginner at photoshop, but trying to gain more expertise by reading the book "Layers" and going to local workshops and seminars on Photoshop. 

Adobe Lightroom

I use this as my main photography workflow tool.  I have read the Kelby book and attended several seminars to gain knowledge of this tool.  I am quite comfortable using the library and develop modules.  I have about 25,000 images in my library at this time.  Love the software!  Prior to this I did not really have any library management tool to use so I am thrilled!

TOAD

I used this software as an interface to access Oracle databases.  I was able to query the Oracle database, see what columns are in a table, see relationships between tables and develop test data.

Quick Test Professional

At Verizon, we were just starting to use this Test Automation tool.  I have a working knowledge of it, but will be gaining more expertise by attending a course in Software Automation Tools this fall 2009.

Microsoft Office

I have been using Word, EXCEL, Power Point, Outlook - all the usual office tools used to create documents, spreadsheets, presentations and email communications for 10+ years at Verizon.

Mercury Quality Center

I have used this repository for requirements, test plans, test execution results and defects in my most recent assignments at Verizon.

References

References

Carlos Caro

Bijith Moopen

Alice O'Connor

Lori Eberhardt

Jyothi Heda