Work History

Work History
Jul 2008 - Present

Certified Resume Writer and Professional Development Specialist

IT Resume Service (aka BI Career Guide)

I’m a career guide and I love what I do. I got here through a combination of interest, opportunity and circumstances – opportunity knocked. I know that I’m fortunate to do something where I truly excel and am appreciated for my efforts. My greatest rewards as a career guide come from helping others to recognize opportunities and to become equally fortunate. Working together we can create entirely new perspectives for your career – seeing it as more than just a series of jobs, discovering and using your hidden talents, and making the most of your knowledge and experience.

  • Ability to analyze relationships in a way that helps to understand connections, discover opportunities, and find solutions
  • Inclination to examine meanings and to continue to ask questions, achieve clarity, and remove ambiguity
  • Ability to evaluate personalities to discover what really motivates people
  • Ability to interpret information and to brainstorm ideas
  • Curiosity to understand connections among parts and to discover how things really work
Jennifer Hay’s Specialties:
  • Resumes, professional profiles and cover letters for IT professionals.
  • Understanding of roles and responsibilities in information technology, data warehousing and business intelligence
Oct 2003 - Jun 2008

Professional Development Specialist

The Data Warehousing Institute (TDWI)
  • Taught terms, concepts, and practices in 5 BI disciplines in order to prepare students for certification testing. The disciplines included Leadership and Management, Business Analytics, Data Analysis and Design, Data Integration, and Technology and Administration.
  • Assessment, training, and advising people who are interested in BI career planning
  • Managing and evolving a BI certification program, including modeling the data, designing  the database, and creating all the processes for the program.
  • One-on-one customer support to help people find their own right answers
  • Training and support activities world-wide as part of responsibilities
Dec 2000 - Jun 2003

Computer Specialist

End-User trainer. BI Report and OLAP Developer helping people to become self-sufficient in getting the information that they need.





Jan 2007 - Present

Certificate of Achievement

Myers Briggs-mbti
Jun 2005 - Dec 2011

Certified Business Intelligence Professional (CBIP)

The Data Warehousing Institute (TDWI)
Jun 2009 - Jun 2009

Certified Professional Resume Writer

Professional Association of Resume Writers and Career Coaches