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I have built ColdFusion pages and maintained ColdFusion Web servers on Windows and Unix servers.
Apache Web Server
I have been managing Apache Web servers for many years. I have managed Apache Web servers on Unix, Windows, and Macintosh systems.
Interwoven TeamSite
I worked as a TeamSite administrator and trainer. I trained people in the use of TeamSite as well as built workflows and DCTs, as well as maintenance on the TeamSite system.
Unix Shell Scripting and Administration
Experienced using Unix shell scripting to perform various administration tasks on Unix servers. I am familiar with tcsh, csh, and bash shells as well as crontab and other Unix applications.
JavaScript, Ajax, and DOM Scripting
I am experienced writing JavaScript for Web page manipulation, Ajax support, and form validation and usability.
I have written C programs as CGI scripts and back-end Web applications.
I have written numerous Perl CGI scripts including a home built CMS, data collection forms, and polls.
I am experienced building PHP Web pages to interact with databases, collect information, and run dynamic sites.
Project Management
I have experience with managing multiple projects, high-pressure requests, and projects with a fast turnaround time.
I have been writing and using Cascading Style Sheets since 1997, and teaching people to use them since 1998.
I've been writing and working with HTML since 1995, and teaching others to use HTML, XHTML, and DHTML in Web design since 1997.

Work experience

Oct 1997Present

Web Design / HTML Guide

October 1997 to September 2000 - HTML Guide

September 2000 to February 2003 - HTML / XML Guide

February 2003 to present - Web Design / HTML Guide

  • Write weekly articles on Web Design, HTML, XML, and Web Development
  • Develop, manage, and maintain an on-going HTML training course
  • Stay up-to-date on the latest Web technologies and software
  • Provide personalized feedback to customers via email, the phone, online forums, and chat rooms
Jan 1999Apr 2006

Online Business Technical Manager and Training Coordinator


January 2004 to April 2006 - Online Business Technical Manager and Training Coordinator April 2002 to January 2004 -  Global Online Marketing Manager March 2001 to April 2002 -  Web Marketing Manager February 2000 to March 2001 -  Web Marketing Project Manager January 1999 to February 2000 -  Marketing Web Developer

  • Management Excellence Certification, 2003
  • Team management including full-time and contract employees
  • Project and program management of diverse projects across eleven languages
  • Design and develop Perl CGI scripts
  • Write and maintain Web pages, including international pages
  • Build marketing tools and process structure
  • Train global teams in the use of Interwoven TeamSite
  • Maintain the training TeamSite server
Jan 1995Dec 1998


NETCOM OnLine Communications, Inc.

July 1996 to December 1998 - Webmaster / Web Writer June 1995 to June 1996 - Technical Editor / Writer January to June 1995 - Technical Support Representative

  • Write and design Web pages
  • Program CGIs written in C
  • Develop Web content
  • Manage the Webmaster mailbox
  • Create and edit on-line Technical Support documentation
  • Write the Technical Support Style Guide
  • Develop training and review guide
  • Utilize written and verbal troubleshooting skills
  • Take ownership of escalated customer email
Dec 1992Dec 1994

English Teacher and Editor

United States Peace Corps
  • Revised and rewrote the Uzbekistan Health Handbook
  • Edited several non-fiction English language books
  • Independently established practical educational tools


DeAnza College

Continuing Education:

  • C programming
  • HTML

San Jose State University Extension

Continuing Education:

  • Technical Writing
  • Online Help

Entrepreneurial Certificate

Center for Entrepreneurial Funding and Education


Nov 2004Present

A++ Award for Global Online Business


Management Excellence Certification


My Books

My Websites