Work experience

Work experience

English Teacher

Wall Street Institute

Plan, organize and deliver classes.An extensive student feedback and follow-up process.  Participate in weekly meetings alongside the sales team in order to reach monthly, quarterly and annual objectives. 

Mar 2010 - Present

Marketing & Communications Executive

Hotel Quinta do Lago, a Leading Hotel of the World

Coordinate the launch of 3 new websites (one for each property) along with the implementation of 3 booking engines each in up to 6 languages. The continuous analysis of the customer’s behavior in order to optimize sales in each market segment. The planning, design, distribution and reporting of strategic promotions to increase sales in desired market segments. The pursuit of media opportunities that best represented the placement of each of the three properties and the negotiation of our ad space within various media partners. Overseeing the Social media, google adword and analytics accounts for all 3 properties.

Properties include:

Jun 2008 - Mar 2010

PR & Communications Assistant

IMOCOM Hotels and Resorts, including a Hilton managed resort

Assist in the launch of a brand concept, elaborating advertorials for multiple resorts; participate in themedia relations programme while receiving journalists, potential investors, and local representatives within both 5* properties. Participate in the launch of 2 resort websites, social media campaigns landing pages and mailings. Preparing monthly reports evaluating online media actions for both resorts.

Properties included:

2003 - 2007

Extracurricular Internships

Various 4 and 5 star Hotels

In order to develop skills by applying theory to practical work situations and test myaptitude for various sections within a hotel, all before making a permanent commitment, I completed multiple internships within diverse sections of 4 and 5 star hotels. I feel that, while brief, these experiences allowed me to identify how my strenghths and weaknesses could prove to be assets to the Sales & Marketing Team of a hotel. Furthermore my contact with the daily operation of the hotel allows me to understand the overall workflow  and service procedures of fundamental departments within a Hotel.

Internships Included:

  • Hotel Reception/ Administrative Intern at Marina de Albuferia/ Apartamentos Turisticos da Orada, 4* full service apartments and Mouralar-Parque Mourabel Hotel 4* family resort
  • Hotel Reception / Kitchenat Vau Hotel, 4* full service apartment hotel
  • Entertainment Department / Beach Services at the Vila Sol 5* beach resort


Sep 2003 - Mar 2008

Licentiate - 4 year Degree

ESGHT - University of the Algarve

Accounting, Marketing, Tourism Economics, Hospitality Management, Financial Analysis, and Human Resources.