Founded and manage independent consulting practice. Provide strategic and tactical HR guidance to diverse clients ranging in size from 10 to 45,000 employees and spanning multiple diverse industries. Also coach senior executives one-on-one to improve leadership skills and attain goals.Selected projects include:
- Partnered with senior executives of Knowledge Learning Corporation to lead major change initiative – helped develop enterprise vision, values and mission statements for 4 business units along with shared services organization, and created roll-out process and tools.
- Led analysis and redesign of key role within client’s organization – utilized job shadowing and focus groups to dig into the real issues (as opposed to management assumptions) and devised strategy for change.
- Designed highly successful ‘work-life balance’ pilot. As a result of improved employee morale, communication and productivity, client is now rolling program out to approximately 800 employees.
- Eliminated employee turnover within client’s benefits organization, and dramatically improved department’s reputation, by designing and delivering 4-part customer service program.