Jennifer Sutton

Independantly contracted work with the use of a smartphone app and my vehicle to pick up customers food and deliver it safely and without damage to them.

hired twice as seasonal employee ; scanned and loaded aprox. 1500 packages per day into a delivery truck (up to 75lbs each)

Provided medical care for hospice patient the final 2 months of his life and then became full time personal assistant/household management for Mrs. Bonnie Allen. Driver, Cleaner, Cook, Shopper, handled incoming phone calls, assisted with bill payments, budgeting, and banking.  Provided companionship, household organization, and management.

Obtained insurance authorization for office visits, Collected co-pays, checked in patients/parents, open and close of office w/ entry key trustability, Utilized computer for electronic medical records program, file, phones, fax, and scanning as well.  Kept a calm, clean, and pleased lobby of children and their parents while maintaining a positive, upbeat attitude and pleasant demenor to best represent the clinic, the Dr., and myself.

High Volume phones & dual moniters; Quickly and accurately scheduled radiology and ultrasound testing ordered by an office of over 30 Cardiologists.  Communicate with insurance companies & workmans comp case managers, providing them of any necessary medical records to prove  medical necessity and obtain authorization. Educated patients on procedures and preparation for tests.  Maintained a fully scheduled, in-house ultrasound lab, providing the Dr's with exactly what they had ordered for our well informed patients.   Possessing the required level of tolerance and patience needed to communicate well with mostly elderly(hard of hearing) patient base.

Covered all aspects of 5 Orthopedic Front Offices when an employee was on vacation, or out sick.  Scheduling, Patient check in-and check-out, insurance authorizations, co-pays, end of business batch for credit cards, and all other forms of payment. Presented my "Best face" forward to represent the company in a positive, and professional way at all times.

Assisted Cardholders with Balance transfers, viewing their account online, credit limit increases, disputing unknown charges, explaining finance charges and any applicable fees.  Made decision to waive a fee , using discretion and when appropriate to do so. Offered additional Products available to the customers when aplicable. Upheld Confidentiality and maintained a positive repore with customers.