Jennifer Sutton

Quick to learn, hard working, upbeat, positive, people person

Work History

Work History
Jan 2011 - May 2011

Front Office Medical Assistant

Arizona Pediatric Eye Specialists

Obtained insurance authorization for office visits, Collected co-pays, checked in patients/parents, open and close of office w/ entry key trustability, Utilized computer for electronic medical records program, file, phones, fax, and scanning as well.  Kept a calm, clean, and pleased lobby of children and their parents while maintaining a positive, upbeat attitude and serene demenor

Feb 2009 - Apr 2010

Medical Testing Scheduler

Cardiovascular Consultants ltd.

Quickly and accurately scheduled radiology and ultrasound testing ordered by an office of over 30 Cardiologists. Educated patients on procedures and preparation for tests.  Maintained a fully scheduled, in-house ultrasound lab, providing the Dr's with exactly what they had ordered for our well informed patients.   Possessing the required level of tolerance and patience needed to communicate well with mostly elderly patient base.

Jan 2006 - Feb 2009

Front Office Medical Assistant; Float

The Orthopedic Clinic Association

Covered all aspects of 5 Orthopedic Front Offices when an employee was on vacation, or out sick.  Scheduling, Patient check in-and check-out, insurance authorizations, co-pays, end of business batch for credit cards, and all other forms of payment. Presented my "Best face" forward to represent the company in a positive, and professional way at all times.

Feb 1999 - Aug 2001

Customer Service Associate/Sales

Discover Card

Assisted Cardholders with Balance transfers, viewing their account online, credit limit increases, disputing unknown charges, explaining finance charges and any applicable fees.  Made decision to waive a fee when appropriate to do so. Offered additional Products available to the customers.  Upheld Confidentiality and maintained a positive repore with customers. 

Education

Education
Mar 2010 - Present

Bachelor's Degree in Psychology

University of Phoenix

Study of Human Behavior, Human Development, and Human Relations.  

Jan 2002 - Nov 2002

Medical Assistant; Clinical

International Institute of the Americas

Diploma in Medical Assisting

Jan 1992 - May 1995

Chemical Dependency Counseling

Rio Salado Community College

An Associate of Applied Science Degree in Chemical Dependency Counseling

Skills

Skills

Quick to learn new tasks, works well with or without direct supervision, integrity, honesty, genuine people person

Certifications

Certifications
Jul 2009 - Jul 2009

Superior Customer Service Award

Cardiovascular Consultants

Mission

I strive to shine as a bright, personable, light- hearted and professional American female.