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Jennifer Strouss

Customer Service /Client Satisfaction Specialist

  • Santa Barbara, CA
  • 4843181945

Work History

Sage Catered Events

Oct 2015June 2016

Event Specialist/Server

Sage Catered Events, Inc. Berwyn, PA

Responsible for performing multiple tasks and providing exemplary guest service for high end special events including designer product launches and promotions at retail establishments and luxury venues. Selected for position based on professionalism, exceptional interpersonal, communication and leadership skills including the ability to build positive and productive teams. 

Louella Style, LLC

Aug 2014Apr 2015

Store Manager

Louella Style, LLC. Malvern, PA

Managed opening and operation of upscale boutique including site selection, floorplan development, purchasing, HR, staffing, store policies and procedures, inventory control, vendor relations, social media, and merchandising.  Role required skill in marketing and coordination of special events to successfully introduce store/brand into new demographic.

JMcLaughlin LLC

Feb 2013Jun 2014

Lead Sales Associate

JMcLaughlin, LLC. Brooklyn, New York

Managed all aspects of store operations at exclusive Main Line Philadelphia boutique. Cultivated and serviced discriminating clientele with exceptional customer service and attention to detail. Selected, coordinated and staffed trunk shows throughout region resulting in 11% increase in sales for store and promotion to management training program.

Fabrique Innovations, Inc.

Feb 2011Dec 2012

Independent Sales Consultant

Fabrique Innovations, Inc. New York, New York

Responsible for business development for manufacturer of licensed sports merchandise.  Developed and maintained client base across US through cold calling, internet searches and convention attendance.  Solicited, commissioned and aided in design of custom projects for large retail operations, sports teams, universities, and the military leading to unprecedented growth in sales.

Luxara Energy

Jun 2009Jan 2011

Director, Marketing and Public Relations

Luxara Energy LLC, Malvern, PA

Designed and directed marketing initiatives for start-up renewable energy company. Managed trade show schedule and coordinated activities of sales force. Interfaced with diverse prospect list including school districts, recreational facilities, large and small corporations, home builders and home owners.

AstraZeneca LP

Jan 2004Jun 2009

Promotions Manager

AstraZeneca LP, Wilmington, Delaware

Responsible for design and delivery of marketing materials in support of $5 billion pharmaceutical product. Managed national and regional convention activities for brand including exhibit design, staffing, message development, audio visual capabilities, lead retrieval and follow up.


Cornell University School of Hospitality Management

Jan 2106Mar 2016

Introduction to Global Hospitality Management

Course covered introduction to strategy, real estate, marketing, and HR management

Professional Bartending School

Jan 2106Feb 2016

Certificate of Completion

Learned fundamentals of bartending including 125 drink recipes, rules of bartending, pouring, bar setup, background on wine pairing and craft  beers, tips of the trade

Arizona State University

Aug 1977May 1981


Bio-Agricultural/Pre Veterinary Science Degree

University Honors Program, Deans List

Hobbies and interests

Traveling, hospice volunteering, reading, fund raising, cooking/catering, gardening, floral arranging, interior decorating