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My objective is to utilize my OnBase Certification,  Sales, Marketing, Training, Customer Service Skills in an OnBase Sales position, OnBase Trainer or OnBase Administrator position.

Work History

Oct 2007Present

National Sales Manager

Provided upon Request.
  • Leveraged social networking to expand customer base by 400% in—closing several of the top 100 dealer groups in the United States.
  • Have representatived my company at national trade shows 
  • Increased key account product utilization by 300%.
  • Supported accounts with weekly statistical analysis and changes/trends in dealer products.
  • Led negotiations between the dealer and lender to secure new business.
  • Managed promotional incentive programs with partners and customers.      
  • Provided product knowledge and selling and training support for my agents as well as for my dealers.
  • Developed creative marketing solutions and provided product support for dealerships nationally through selling, training and account administration.
  • Assisted in launching, evaluating, structuring and negotiating partnerships with subagencies
  • Leveraged technology to improve operations and productivity. Provided internal management consulting with emphasis on market development, technology and effective management practices.
  • Managed large projects involving negotiating contract terms with large lien-holders.
Oct 2005Oct 2007

Sales and Service Agent

Progressive Direct

Rapidly moved from licensed sales agent to sales and service blended agent representative and was finally recognized by being appointed to the Progressive market research team.

  • Achieved or exceeded aggressive sales and service goals and objectives regularly—awarded Progressive Cross Selling Award for achieving high success rates of up-selling and cross-selling opportunities.
  • Developed consultative solutions to specific customer needs, achieving over 98% first call resolution.
  • Appointed to the Progressive market research team tasked with developing market data and making recommendations on a variety of issues, including: ratings, credit, discounts and a variety of other state specific market driven topics.
  • Licensed insurance agent in 28 states including Ohio.
Dec 2000Dec 2015


Century 21/Realty One

Multi-faceted Realtor that excelled in leveraging technology in support of operations.

  • Marketed to both buyers and sellers, owners and investors.
  • Developed and executed business plans including operational reporting.
  • Worked with investors identifying properties that met certain return on investment criteria.
  • Negotiated contracts and assisted in financing arrangements.
  • Was the Technology Representative for my office in sales and marketing efforts.
  • Conducted training for agents and brokers and assisted in implementing new technologies.

Purchasing Manager and Marketing Manager

Vintage Wine Distributor, Inc.

Marketing Manager (4 years)

  • Developed and executed annual marketing budget. Created brand and company awareness.
  • Managed operations: sales and marketing materials, supplier relations, and project management.
  • Worked with other Senior Managers to develop product line strategy and sales promotions for suppliers and potential customers.
  • Monitored performance and effectiveness of marketing and sales campaigns and service levels.
  • Created and implemented process improvements, while reducing cost, in customer and sales analysis and delivery of marketing materials.
  • Assisted in developing the company’s portfolio of wines through marketing efforts to wineries, winemakers and sales contacts.
  • Assisted in developing materials and marketing strategies for diverse distribution channels including: restaurants, country clubs, hotels, beverage stores, and regional and independent grocery stores.

Purchasing Manager (5 years)

  • Managed operational and purchasing budgets for all domestic wine inventories allowing for demand, inventory, rate of sale and special pricing programs.
  • Managed within strict budget limitations to achieve just-in-time inventory levels avoiding out-of-stock on major inventory 99% of the time.
  • Manage scheduled and routed pick ups at wineries keeping shipping costs at an absolute minimum.
  • Negotiated third-party contracts with various shipping companies.


Bachelor of Science Business Administration

Edinboro University of PA


Mar 2016

OnBase Certified System Administrator

Cuyahoga Community College




Microsoft Office: Access, Word, PowerPoint, Publisher, Excel, Outlook

Adobe Photoshop, Pagemaker, 

Lotus Notes

GoldMine CRM

Apple and Android device repairs

Have provided training on a variety of applications