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24 years of experience 

Honest and reliable

Excellent with customer, vendor and employee relations

Ability to adapt to all situations and resolve problems in a timely manner

Work well under pressure

Eager to learn and grow

Work experience

May 2007Present

Operations Manager

O'neil Cinemas

Scheduling (manager, employee, movie)

Manager and employee training and development

Safety procedures and training

Hiring and managing employee retention of all theatre personnel

Employee reviews and wage increase

Keep accurate and organized records

Setup and maintain computer software program per location (tickets, inventory, online interface, employee and payroll)

Ordering and receiving supplies (inventory, cleaning, maintenance, technical, projection, bank, uniforms, office, etc)

Communications with vendors and contractors

Facility Maintenance

Develop and implement marketing programs

Complete all online gift card transactions

Forecast, budget analysis and controls

Billing and invoice verification

Coordinate and book all birthday parties

Resolve and respond to all customer inquiries/complaints

35mm and digital projection operation and maintenance

Movie listing advertising (newspaper and internet)

Developed opening and closing procedures

Assisted and co-wrote policy and procedures manual

Run daily operations 

Developed, maintain, and monitor all cash flow procedures

Theft control

Jun 2009Present


Traveling Flicks

Own and operate outdoor traveling cinema

Communicate all details of event

Setup, operation, and breakdown of all equipment

Issue Invoices

Record Keeping

Mar 1991May 2007


Loews Theatres/AMC Theatres

Cash Management

Customer Service and Problem Solving

Opening and Closing Procedures

Workflow Delegation

Purchasing, Billing, and Invoice Verification

Ordering and receiving supplies (inventory, cleaning, technical, projection, bank, uniforms, office, etc)

Employee Training and Development

Scheduling (Labor Planning)

Employee Discipline Systems

Inventory Control

Marketing Compliance

Forecasting, Budget Analysis and Controls

Projection Operation

Theft Control

Record Keeping and organizing.

Designed training materials for employee training & development.

Serve Safe Test Administrator


Sep 2001Present

Serve Safe

National Restaurant Education Assoction Foundation 

Food Safety

Sep 1989Jun 1993

Bishop Brady High School
Aug 1993May 1993

Rivier College