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Summary

Highly motivated, resourceful and proficient in both oral and written communications. Seeking a position with a well-established company or organization where I can maximize my program development and training skills to succeed in a stimulating and challenging environment.

High knowledge of Aquatics facility management

Certified Lifeguard Instructor,Lifeguard Certification

Knowledge of maintenance and operations of Swimming Pools

Strong planning and organizational skills

Superior staff management and development skills

Exceptional customer service

Team Leader

Work History

August 2016Present 

Aquatics Director

Burbank YMCA

Implements and supervises all aquatic programs with the intent to increase net income including but not limited to lessons for all age groups, swim team, recreational swim programs and group rentals. Prepares and enforces policies and procedures for all Aquatic Staff. Recruits, trains, and supervises all staff including Lifeguards, Swim Instructors, Water Aerobics Instructors and all Aquatic Volunteers. Monthly staff meetings, ongoing coaching, and monthly in service drills for all Aquatics Staff. Ensures that all Department of Public Health and YUSA standards for aquatic environments and programs are met or exceeded. Work closely with the Facility Director to maintain the filtration/chemical systems and assist with the maintenance and repair of all equipment and facilities. Responsible for all accidents and incidents and submits Accident and Incident Reports in a timely manner to Risk Management. Conduct regular emergency drills and debriefings once a week. Proactively communicate with Executive Director, staff and members. Responds in a timely manner to all member inquiries, comments and/or complaints. Maintains appropriate inventory of equipment and supplies including all first aid and AED/O2 supplies for the branch.

Feb 2009Present

Marketing Assistant/Brand Ambassador

M2W INC

Promoted T-Mobile/Metro PCS by providing customers at venues with knowledge on the products through facts, samples and giveaways. Developed "Recap Forms" to evaluate and progress each event such as: location, time, customer demographics and competitor brands. Marketing Assistant duties, scheduling, management coordination with event managers and quarterly market meetings.

Jan 2015Present

Aquatics Coordinator

Pomona Valley YMCA

Energetic and Team Player Aquatic Coordinator, routinely supervising aquatic staff while ensuring proper operations of a Aquatic Environment. Responsibilities at the Pomona YMCA include the management and supervision of the indoor year round pool and City of Pomona Pools 2 (seasonal) including managing the program staff, Pool Operations and budget. Other duties in the association include managing water Aerobics Class, Swim Lessons, Private Swim Lessons, Recreational Swimming,  CPR, First Aid and Life guarding classes for the entire association. Summer Pools contracted by City of Pomona; swim lessons, and recreational swimming. Made sure all pool locations had Driven and Responsible  Pool Managers and Lifeguards.  Monthly In-service training's  for all Aquatic Staff. Monitored and maintained pool water chemistry throughout all park pools and YMCA pools.Collaborated with other department managers to ensure the overall quality of the facility and programs. Implemented an internal and external marketing plan.

May 2011Nov 2014

Aquatics Director

San Gabriel Valley YMCA

Responsibilities at the San Gabriel Valley YMCA included the management and supervision of the indoor pool and High School Aquatic Pools 4 (seasonal) including managing the program and staff. Other duties in the association include managing Water Aerobics Class, Swim Lessons, Private Swim Lessons,  CPR, First Aid and Life guarding classes for the entire association. Made sure all pool locations had Driven and Responsible  Pool Managers and Lifeguards. Strong relationship with San Gabriel Valley Unified School District every year to achieve the greatness of having YMCA programs at Local High Schools. Trained all aquatic facility staff . Monthly In-service training's  for all Aquatic Staff.  Monitored and maintained pool water chemistry throughout all High School pools and YMCA pools.

Education

September 2016Present

Bachelors of Science in Human Services

Springfield College

With a concentration of Community Youth Development and Leadership

Aug 2012Jul 2013

Medical Assistant 

East San Gabriel Valley ROP
Aug 2008Jan 2009

General Education

Grand Canyon University

Nursing

Sep 2004Jun 2008

High School Diploma

Montebello High School

High School Diploma

Certifications

Apr 2016Present

Lifeguard Instructor

American Red Cross

Instructor Certification

Apr 2016Present

CPR/First Aid/AED for the Professional Rescuer

American Red Cross

Lifeguard Certification

Dec 2015Present

Lifeguard Certification

YMCA USA

CPR for the Professional Rescuer, AED, Administering Emergency Oxygen, and First Aid

Nov 2015Present

YMCA-CPR PRO

American Safety& Health Institiute

ASHI Online Training for Y-CPRPro

Mar 2016Present

Orientation to Healthy Living at the Y

YMCA USA

Healthy living for all individuals 

References

Adrianna Hernandez (562) 968-8845

Vanessa Santillan (626) 377-3295