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Work experience

Goodwill Industries of Greater Grand Rapids, Greenville, MI

Apr 2009Present

Assistant Store Manager

Work with Store and other Assistant Store Manager and Store Lead, as part of the management team. Responsibilities include executing merchandising plans, maintaining inventory levels, overseeing markdown compliance, controlling expenses and payroll budgets, and assisting in management of all areas of store operations as needed. Responsible for ensuring the highest level of customer service throughout the store. Serve as a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results. Work with Microsoft Office programs, Intranet communications, data entry and EStratex.  Have worked with ADP Payroll and EZLabor. Create weekly schedules for all employees. Work as Processor, Hanger, Donations clerk and work register and any other position that needs to be done.

Macy's Woodland Mall, Grand Rapids, MI

Oct 2008Apr 2009

Retail AM Associate

Worked with placement of textiles, ticket sale items and sale sets for the men's department. Unloaded stock and merchandise while preparing the store for opening. Also aided wherever needed in other departments. Assisted customers wherever and whenever possible.

St. Ann's Home,    Grand Rapids, MI

Dec 2007Jul 2008

Residential Aide

Reported directly to the Head Nurse whom had been assigned during 2nd shift. Performed all resident related support activities including, but not limited to: personal hygiene, dressing, social/leisure and community interaction. Assist with resident's medical needs and procedures as required and complete notations and record as needed. Attended all in-service training. Worked directly with the families of the residents to provide excellent care.

AAA Michigan,       Grand Rapids, MI

Jul 2007Oct 2007


Greeted customers and answered a multi-line phone system. Processed payments for various insurance policies such as auto and homeowners. Sent postcards to prospective clients to help generate more business.

Schuler Books & Music, Grand Rapids, MI

Jul 2006Aug 2007

Trading Assistant

Maintained Parenting, Business and Travel sections. Assisted customers in locating/ordering specific books etc, processed sales transactions, stocked shelves.

Stafford Communications Group,            Greenville, Michigan

Feb 2006Jun 2006

Trading Assistant

Developed the new "Sell it 4 Me" division from the ground level up. Used the Nikon D50 Digital SLR camera and Alien Bees lighting professional equipment, along with Liberty 4 and UPS Worldship Software systems. Responsible for Data entry, photography, correspondence with potential buyers, and worldwide shipment. Worked directly with customers and helped generate sales.

Stafford Communications Group,               Greenville, Michigan

May 2002Oct 2005

Production Assistant

Produced, wrote copy, and did voice overs, for over 90% of the commercials on radio stations 106.3 FM/1380 AM. Reported directly to Operations and General Managers. Maintained online Affidavits and provided general office support. Created, produced and did voice over for 2 minute on-air program called "Sound-Bytes". Kept in direct communication with clients to better produce their ads.


Kendall College of Art & Design

Aug 1992May 1994

Foundation Courses

Studied Foundation Courses such as Painting I, Drawing I, Photography I etc.

St. Louis Community College

Jan 1989Jun 1990

Transfer Courses

Central Montcalm High School


High School Diploma

College Prep. Courses