Jenni Tanner

Administration, Compliance & Customer Service Professional


Highly efficient Office Manager / Executive Assistant with experience in a wide range of administrative functions, compliance issues, event management, staff management, and operational oversight to ensure exemplary customer service.

  • Direct wide range of office procedures including administration, event management,  customer service, scheduling, and special projects.
  • Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams.
  • Leverage outstanding organisational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency.
  • Outstanding communication skills to build rapport with clients and employees at lateral and executive levels.
  • Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), iWorks (Pages, Numbers, Keynotes) , Adobe Lightroom, and Internet research and applications.
  • Fluent in English, German and Afrikaans. Understanding of French.

Work History

Work History
Dec 2011 - Oct 2014

Office Manager / Operations Team

Global Gold AG, Engelberg, Switzerland
  • Responsible for the adherence of all legal guidelines, regulations and policies.
  • Due diligence of existing and new private clients, legal entities and institutional clients.
  • Ensured efficient handling of requests, transactions and trades.
  • Writing of the corporate procedures manual and maintenance of the corporate website.
  • General office management.
Jan 2008 - May 2010

Assistant, Investor Relations, Compliance Reporting, Group Communications (from July 2009) & Strategic Marketing (from January 2010)

Addeco management & consulting SA, Glattbrugg, Switzerland

Investor Relations:

  • Administration for the department.
  • Organisation of Investor days, roadshows, meetings and events.
  • Maintenance of the shareholder/investor/analyst databases.
  • Support for Quarterly Results.

Compliance Reporting:

  • Administration for the department.
  • Disclosures & Director Dealings - preparing documents and reporting on own website, RIS and AMF reporting to the Swiss Stock Exchange.
  • Event co-ordination for the Annual General Meeting.
  • Preparation of the Group Policies and Corporate Handbook.
  • Maintaining information and data on various compliance lists.

Group Communications and Strategic Marketing

  • Administration for the department
  • International event co-ordination and support.
Apr 2006 - Oct 2007

Managing Director / Owner

Tanner Event Design, Stellenbosch, South Africa

Smooth running of own event management company.

Mar 2004 - Mar 2006

Personal Assistant to the Chief Executive Officer

Parmalat South Africa, Stellenbosch, South Africa

Smooth running of the CEO office including:

  • Diary management for the CEO.
  • Email / Telephone screening.
  • Minute taking / typing of monthly management meetings.
  • Daily compiling reporting of products issues, backlogs, problems, etc.
  • Assisting the Italian Head Office with legal investigations.
  • Managing the services department (Orders, staff management).
1996 - 2003

Assistant Manager, Office Manager, Executive Assistant

Various permanent and temporary contracts, South Africa & Ireland
  • Hospitality - Assistant Hotel Manager and Executive Assistant.
  • Manufacturers - Executive Assistant.
  • Recruitment Agencies - Assistant and Recruiter.
  • Office Machinery - Telesales, Office Manager and Sales Agent.


2008 - 2009

Diploma in Project Management

Migros Klubschule, St. Gallen, Switzerland
1992 - 1992

Bachelor of Business Economics (incomplete)

University of Stellenbosch, South Africa
1978 - 1991

Matric (South African High School Certificate)

St. Cyprian's School, Cape Town, South Africa