At Chiquito, I originally started out as a waitress which involved waiting tables in a fast-paced environment, handling money and using the tills. As this is a restaurant chain, I learned how to meet strict brand standards while still injecting my own personality into the role. During this time I was consistently rated 100% on mystery guest surveys, due to my friendly demeanor and efficiency. I also used my own initiative, going above and beyond to ensure guests needs were met so that they left the restaurant happy.
This led to my promotion to floor supervisor in March 2015, where my duties included opening the restaurant, accepting deliveries and dealing with any issues raised by guests or team members. Although my new responsibilities were sometimes challenging, I am a fast learner and I received excellent feedback from the general and area managers. As a floor supervisor, I was also fully trained on the bar which included basic coffee training.