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Education

Master of Arts, Library and Information Science

19992001
University of Wisconsin, Madison, WI

Major Coursework: Principles of Data Organization, Cataloging and Metadata, Information Policy and Law, Technology Infrastructures

Bachelor of Arts, English Literature

19941998
Trinity College, Hartford, CT

Major Coursework: Linguistics, Literature of the Renaissance and Middle Ages, Contemporary American and British Literature, Post-colonial Literature, Spanish and Italian language study

Work Experience

Dorf Endowed Director for Applied Learning

2015
SUNY Potsdam, Potsdam, NY, Lougheed Center for Applied Learning
  • Serve as chief administrator of the Lougheed Center for Applied Learning, encompassing experiential education, international education, student research, the Honors Program, and career services
  • Serve as Executive Director for the Lougheed Learning Commons
  • Serve as Senior International Officer for the college
  • Responsible for short term planning within the Lougheed Center for Applied Learning and Learning Commons, and long-range strategic positioning of the Center as a part of the campus’s goals for Academic Affairs and the campus strategic priorities
  • Provide top-level fiscal management for the Lougheed Center for Applied Learning and Learning Commons, inclusive of funding streams of varying volume and restriction
  • Supervise and coordinate the work of 9 FT employees represented by two unions, including management of NYS Civil Service employees, professional staff, and academic faculty, as well as numerous graduate assistants, interns, and student employees
  • Represent the Center and Commons to constituents internal to the college, as well as to SUNY, other state organizations, and the profession at large.
  • In collaboration with College Advancement, serve as primary fundraiser for the Lougheed Center for Applied Learning and Learning Commons.
  • Provide internal, Foundation, and donor reports for endowments valued at $7M
  • Chair the Lougheed Center for Applied Learning Advisory Board and the Lougheed Learning Commons Advisory Board, and publicize the results of those groups' research and debates

Director of Libraries and College Archives

20092018
SUNY Potsdam, Potsdam, NY, College Libraries
  • Served as chief administrator of the Crumb and Crane Libraries.
  • Responsible for short term planning within the Libraries and long-range strategic positioning of the Libraries as a part of the campus community.
  • Provided top-level fiscal management for the College Libraries $1.68 million budget, inclusive of funding streams of varying volume and restriction.
  • Supervised and assigned work to 21 FT employees represented by two unions, including management of NYS Civil Service employees, professional staff, and librarians.
  • Represented the Libraries to constituents internal to the College, as well as to SUNY, other state organizations, and the profession at large.
  • In collaboration with College Advancement, served as primary fundraiser for the College Libraries.

Collection Development Coordinator and Technical Services Team Leader

20032009
SUNY Potsdam, Potsdam, NY, College Libraries

Academic rank of Associate Librarian, granted continuing appointment in 2009.

  • Managed all College Libraries collection development.
    • Oversaw selection, evaluation, acquisition, replacement, and de-selection of all Libraries materials.
    • Worked with Director of Libraries to allocate $400,000+ in materials funds and grants.
    • Served as Chair of College Libraries Collection Development Committee.
    • Planned and implemented long-term collection management projects and establish Collection Development policies and procedures.
    • Coordinated library and faculty liaisons to ensure balanced collection.
    • Served as liaison to 7-12 campus departments and programs, providing planning guidance for faculty selectors and selecting diverse materials for collections.
    • Planned, managed, selected materials for, and assessed library grants, special funding streams, and interdisciplinary projects.
    • Coordinated selection and liaison responsibilities of 7 librarians.
  • Served as Team Leader for Technical Services.
    • Provided leadership for planning and assessment of all Technical Services projects and workloads.
    • Represented Technical Services on College Libraries Coordinating Council.
    • Supervised clerical staff member who in turn supervised 4 FT clerical staff in Technical Services.
    • Coordinated and performed electronic resources original and copy cataloging
    • Assisted Libraries’ systems staff in planning, analyzing, and testing ILS and other technology implementations for technical services.
  • Provided weekly in-person and remote reference service to College Libraries users.
  • Participated in College Libraries technology outreach projects and trained peers on use of new technology.

 

Technical Services Librarian

20012003
Rockford College, Rockford, IL, Howard Colman Library

Academic rank of Assistant Professor

  • Responsible for management of $250,000+ Library materials budgets.
  • Established policies, procedures, deadlines, and workflow for acquisitions process.
  • Supervised FT acquisitions assistant.
  • Communicated with faculty selectors regarding policy and budgets.
  • Selected Library materials for broad range of subjects to ensure balanced collection development and full budget use.
  • Responsible for all aspects of serials management.
  • Maintained periodicals holdings in local and union catalogs.
  • Maintained periodicals order, accounting, and bindery records and negotiated with vendors.
  • Coordinated and supervised PT staff responsible for all daily periodicals tasks.
  • Performed all original cataloging and classification of library materials: monograph, serial, audiovisual, electronic.
  • Planned and organized all local and union catalog maintenance projects.
  • Collected and analyzed holdings and acquisitions data and statistics to ensure optimum performance of technical services unit.
  • Represented Howard Colman Library at regional consortium’s cataloging policy committee.

Additional Professional Experience

Primary Investigator, SUNY Performance Improvement Grant

Center for Applied Learning, State University of New York, Potsdam, New York
July 2016-July 2021

  • Expand SUNY’s capacity to deliver applied learning experiences by developing new targeted data analyses to inform campus decisions about how to implement applied learning.
  • Develop and test an assessment model that will measure the intervention impact of applied learning on student retention and completion.
  • Analyze the success of applied learning interventions for underserved and minority students.
  • Test multiple models of economic compensation for faculty participation in applied learning mentorship.
  • Develop pathways for campuses to follow when engaging with faculty governance on implementing a graduation requirement for applied learning.
  • Develop, deliver, and assess faculty development activities and resources to support integration of applied learning experiences into the curriculum.
  • Build regional projects to support applied learning.
  • Develop curricular pathways and institutional partnerships that connect the transfer student's applied learning experiences to their goals for degree completion across campuses, and ensure seamless advising and registration for applied learning experiences for students moving between SUNY institutions.

Independent Consultant, Library Strategy and Administration

January 2016-June 2018

  • Offering data gathering and analysis of a library’s:
    • Current professional and soft skills
    • Ability to be innovative and responsive in academia’s emerging and evolving information environment
    • Readiness and skills gaps in the face of workload or technology shifts
    • Administrative structure
    • Financial management and internal controls
    • Administrative workflows
  • Providing deliverables such as:
    • High-level analysis of staff strengths and weaknesses across technology, library, and soft skills
    • Suggested organizational structures that can meet the needs of the library’s emerging goals
    • Hiring plan to meet the strategy and organizational needs of the library
    • Immediate-term focused activities to jumpstart the library’s forward progress
    • Audience-specific (Executive, Administrative, Staff, etc.) reports
    • Other documents as needed by staff and administrators

Cataloging and Automation Consultant

Northern Illinois Library System, Rockford, Illinois
June 2002-July 2003

  • Trained member library staff in use of Serials, Acquisitions, Cataloging, and Reports modules of shared ILS used by consortium’s union catalog.
  • Worked with Northern Illinois Library System staff on automation and cataloging policy and procedure. Assisted with development and implementation of process for removing 85,000+ duplicate records from consortium’s union catalog.
  • Compiled embedded policy found in meeting minutes, agreements, and other consortium documents and edited into single Northern Illinois Catalog policy manual for union catalog participants.

Presentations

2017

Invited speaker, “Mythbusting: The Search For A Tech Services Generalist”, April 2017, ALCTS Online Webinar Series, Re-envisioning Technical Services: Identifying Leadership and Talent Management Best Practices

2016

“2016 Knight News Challenge on Libraries”, February 2016, OCLC Webjunction webinar

Invited speaker, “Bringing the “Back Room” Forward: Thoughts on Recruiting, Supporting, and Transforming the Tech Services Librarian”, January 2016, ALCTS Midwinter Symposium: Re-envisioning “Technical Services” to Transform Libraries, Boston, MA

2015

“Learning from video games and date nights: How to plan backwards”, August 2015, SUNY Potsdam Dr. Millard & Ruth Harmon Student Leader Conference, Potsdam, NY

2014

Invited vision speaker, “Reaching New Horizons: Gathering the Resources Librarians Need to Make Hard Decisions”, May 2014, NASIG 29th Annual Conference, Fort Worth, TX

Invited keynote speaker, January 2013, Ontario Library Association Super Conference, Toronto, ON [declined due to maternity leave]

2013

Invited speaker, “Top Trends Panel”, September 2013, NYLA Annual Conference, Niagara Falls, NY

“Running Effective Meetings”, June 2013, New York State Library Assistants’ Association Annual Conference, Lake Placid, NY

Invited Keynote Speaker, “Evolving Partnerships: Connecting Our Libraries, Collections and Vendors” preconference, May 2013, Canadian Library Association Annual Conference, Winnipeg, MB

Invited Keynote Speaker, May 2013, Southeast Idaho Library Association annual conference, Blackfoot, ID

Invited Keynote Speaker, April 2013, Minnesota Academic and Research Libraries Division Day,  Chaska, MN

“Running Effective Meetings”, April 2013, SUNY Center for Professional Development webinar

Invited Keynote Speaker, “Leading Libraries Beyond Book Museums”, February 2013, New Librarians’ Symposium 6, Brisbane, Australia

Workshop, “Change is hard for everyone, so start with yourself”, February 2013, New Librarians’ Symposium 6, Brisbane, Australia

Workshop, “Leadership: Getting a grip on the intangible but necessary”, February 2013, New Librarians’ Symposium 6, Brisbane, Australia

“Library Self vs. Library Action”, January 2013, Wild Wisconsin Winter Web Conference webinar, sponsored by Nicolet Federated Library System, Green Bay, WI

2012

Invited speaker, “Seizing Opportunities to Serve: Professional Involvement Local to National”, November 2012, NYLA Annual Conference, Saratoga Springs, NY

Invited panelist, Top Trends Panel, November 2012, NYLA Annual Conference, Saratoga Springs, NY

“Running Effective Meetings: There’s more to collaboration than just showing up”, July 2012, SUNY Librarians’ Association, New York, NY

ACRL New Members Discussion Group panel discussion, June 2012, ALA Annual Conference, Anaheim, CA

Invited Keynote Speaker, “Saying Yes: Building smart libraries by killing fear and getting the job done”, May 2012, Quebec Library Association, Montreal, CA

“The Impact of your Online Presence”, April 2012, Ontario Library Association Education Institute, online event.

Invited Keynote Speaker, “Dealing with change when everything is always changing”, April 2012, Wisconsin Association of Academic Librarians Annual Conference, Lake Geneva, WI

Invited Keynote Speaker, “Saying Yes: Building innovative libraries by killing fear and getting the job done”, April 2012, California Academic and Research Libraries Association, San Diego, CA

 “Tech Talk with Michael Sauers: Presentation Skills”, January 2012, NCompass Live, online event, http://nlc.nebraska.gov/scripts/calendar/eventshow.asp?ProgID=11135

2011

Invited Keynote Speaker, “Reality-based Librarianship for Passionate Librarians”, November 2011, LIANZA Conference 2011, Wellington, New Zealand

“Reality-based Librarianship for Passionate Librarians”, October 2011, Hikuwai Chapter LIANZA, Auckland, New Zealand

“Reality-based Librarianship for Passionate Librarians”, October 2011, Hikuwai Chapter LIANZA, Whangarei, New Zealand

“Your online identity”, September 2011, Dr. Millard Harmon Fall Student Leader Conference, SUNY Potsdam, Potsdam, NY

Invited speaker, ALCTS Forum, June 2011, ALA Annual Conference, New Orleans, LA

“Seizing Opportunities to Serve: Professional Involvement Local to National”, NMRT President’s Program, June 2011, ALA Annual Conference, New Orleans, LA

 “The Tough Stuff: Leadership, Change, & Performance Management for Library Managers” [daylong workshop], with Colleen Harris, University of Tennessee at Chattanooga, June 2011, ALA Annual Conference, New Orleans, LA

Earlier presentations (2004-2010) listed at http://www.attemptingelegance.com/?page_id=4

University Service

SUNY Potsdam Retention Committee, Bring Back the Bears Task Force, October 2021-present

SUNY Potsdam Title IX Task Force, 2021

SUNY Potsdam Student Employee Task Force, 2020-present

SUNY Potsdam Middle States Task Force, Standard VII, 2020

SUNY Potsdam Academic Affairs COVID Contingency Planning Committee, 2020-2021

SUNY Potsdam Budget Management Task Force, 2020

SUNY Potsdam Lougheed Learning Commons Advisory Board, chair, 2020-present

SUNY Potsdam Facilities Master Plan Update Steering Committee, 2019-2021

SUNY Potsdam IT Governance Committee, 2019

SUNY Potsdam Individual Development Awards Committee, 2017

SUNY Potsdam General Education Task Force, 2016-2017

SUNY Potsdam Provost’s Extended Cabinet, 2016-present

SUNY Potsdam Lougheed Center for Applied Learning Advisory Board, chair, 2015-present

SUNY Potsdam Applied Learning Advisory Team, chair, 2015-2016

SUNY Potsdam Enrollment Management Committee, 2015-2019

SUNY Potsdam Provost’s Cabinet, 2015-2016

SUNY Potsdam National Endowment for the Humanities Faculty Development Committee, 2013-2017

SUNY Potsdam Information Security Council, 2012-2016

SUNY Potsdam Bicentennial Organizing Committee, Chair and Director of Bicentennial Celebrations, 2012-2015

SUNY Potsdam-SUNY Canton Shared Services Initiative Search Committee for ILL Specialist, Co-chair with Michelle Currier (SUNY Canton), 2012

SUNY Potsdam-SUNY Canton Shared Services Initiative Leadership Group, Technology and Libraries, 2011-2013

SUNY Potsdam Bicentennial Planning Committee, Chair, 2010-2011

SUNY Potsdam Campus Academic Assessment Committee, 2010-2015

SUNY Potsdam Middle States Self-Study Steering Committee Working Group, Standard 7, 2010-2011

SUNY Potsdam Renaissance and Medieval Studies Association, faculty advisor, 2009-2012

SUNY Potsdam Teaching and Learning with Technology Roundtable, resource member, 2012-2015

SUNY Potsdam Teaching and Learning with Technology Roundtable, Co-chair, 2009-2012

SUNY Potsdam Academic Cabinet/Academic Program Committee, 2009-2015

SUNY Potsdam Leadership Council/Forum, 2009-present

SUNY Potsdam Academic Affairs Council, 2009-2015

SUNY Potsdam General Education Committee, July 2009-present

SUNY Potsdam College Libraries Search Committee, Chair, 2008-2009

SUNY Potsdam Faculty Senate, Secretary, 2008- 2009

SUNY Potsdam Computing and Technology Services Search Committee, 2008

SUNY Potsdam Diversity in Action Coalition, 2007-2015

Philosophies

Teaching and Learning

The classroom is only one part of the learning experience, and often not the most important one. Moments when  students can integrate knowledge gained in the classroom with the experiences of their own lives are often critical moments of gestalt. All parts of higher education feed into creating that gestalt, and should be given space and resources to succeed and flourish.

Diversity and Inclusion

We cannot ignore the truth that too many Americans suffer under structurally implemented racism and other biases. I work to ensure that all voices have a platform and are not stifled by unacknowledged white supremacy or cis-het identity. I work to understand my own views and biases and to learn from those whose lived experiences differ from mine. I approach each day with a goal of reducing harm to the vulnerable.

Awards

  • American Library Association, Association for Library Collections and Technical Services, Harrassowitz Award for Leadership in Library Acquisitions, 2014

  • Library Journal, Movers and Shakers, 2009 RETURNED 6/5/2020 due to ethical conflict with Library Journal

  • SUNY Potsdam, President’s Award for Excellence in Professional Service, 2009

Volunteer Experience

Northern New York Library Network, Potsdam, NY, Board of Trustees member, elected 2020-2025

Potsdam Humane Society Dog Park, Potsdam, NY, committee member, 2014-2017

Mohawk Valley Gaming Club, Utica, NY, Kingdoms of Novitas administrative staff and volunteer manager, 2008-2017

Regional Access and Mobility Project, Rockford, IL, volunteer, 2001-2003

Media and Publications

2017

Writing:

Scaffolding Administrative Leadership, Structure and Staffing to Support Campus-wide Internationalization Initiatives. Written with Dr. Bette S. Bergeron, Dr. Steven J. Marqusee, Krista M. LaVack, and presented at the 2016 TIES Conference in Cienfuegos, Cuba.

2015

Media:

Interviewed for and quoted in Chronicle of Higher Education article, “What a Mass Exodus at a Linguistics Journal Means for Scholarly Publishing”, by Ellen Wexler, November 5, 2015

2013

Media:

Interviewed for Against The Grain Penthouse Interviews, “A Conversation with Jenica Rogers”, November 2013

Interviewed for and featured in an American Libraries article, “An Interview with Jenica Rogers”, February 5, 2013

Writing:

“Two years of one librarian’s interactions with the American Chemical Society”, www.attemptingelegance.com, 2013

2012

Media:

Interviewed for Chemical and Engineering News  article, “No Easy Answer for Library Budgets”, by Lila Guterman, November 12, 2012

Interviewed for and featured in a SPARC news release, “SUNY Potsdam Takes Tough Stand Against American Chemical Society Prices”, Caralee Adams, October 2012

Featured in an Inside Higher Ed blog post, “Chemical Reactions”, by Barbara Fister, Library Babel Fish, October 4, 2012

Interviewed for and featured in Chronicle of Higher Education article, “As Chemistry Journals’ Prices Rise, a Librarian Just Says No”, by Jennifer Howard, September 26, 2012   

Writing:

“Best of 2012: Killing Fear”, www.attemptingelegance.com, 2012

Case study on Library Mentorship, in “New Professionals Toolkit”, edited by Bethan Ruddock, Facet Press, 2012.

 

2008

Writing:

“Group Therapy: Moving Fully to Electronic Journals”, AGAINST THE GRAIN, v.20 # 2, April 2008, p 64.

Closing the Repository Gap at Small Institutions“, PORTAL: LIBRARIES AND THE ACADEMY, v.8 #1, January 2008, p 91-94.

2006

Writing:

Changing the Way Libraries and Faculty Assess Periodical Collections in the Electronic Age“, AGAINST THE GRAIN, v.18 # 5, November 2006.

Grants

Awarded as primary grantee

Project:              SUNY Potsdam Center for Applied Learning

Source:              SUNY Expanded Investment and Performance Fund grant.

Amount:            $750,000

Grant period:   2016-2021

Partner:              SUNY Oneonta

Awarded as development and testing partner

Project:              Measure the Future

Source:              Knight Foundation News Challenge Library Initiative.

Amount:            $130,000

Grant period:   January 2015-February 2017

PI:                         Evenly Distributed LLC

Professional Engagement

Volunteer resume reviewer for new professional librarians at ACRL and ALA conferences

Regularly advised, supervised and mentored student interns and volunteers at SUNY Potsdam as they explored and pursued careers in library science and archives.

Regularly advised, supervised, or mentored librarians, volunteers, interns, and graduate school classes via Syracuse University’s School of Information Studies, ALA LLAMA, and social networks.

SUNY Leadership Institute,
Summer Leadership Academy, nominated and selected participant, 2013

American Library Association Committee on Accreditation,
volunteer External Review Panelist, attended training June 2012

Syracuse University iSchool
LIS Guiding Council, member, 2011-2017

SUNY Council of Library Directors, Member 2009-2018
Comprehensive Sector Convener, 2010-2012,
Executive Board member, 2010-2016,
Vice-Chair 2013-2014,
Chair 2014-2015,
Past Chair 2015-2016

Northern New York Library Network,
Professional Development Grant evaluator, July 2008-June 2009

State University of New York Library Association,
Member, 2003-2009
Treasurer, 2007-2009

Northern New York Library Network,
ad hoc committee to distribute IMLS scholarship funding, January-August 2005

Illinois State Library SYNERGY Leadership Initiative,
nominated and selected participant, 2003

Northern Illinois Library System
representative to Illinois State Library Statewide Cataloging Committee, June 2002-July 2003

American Library Association,
Member, 2000-2005, 2009-present

Pre-administrative Library Service

SUNY Potsdam College Libraries Ad-Hoc Resource Sharing Working Group, Chair, 2008-2009

SUNY Comprehensive Colleges Cooperative Collection Development Working Group, 2008-2009

SUNY Potsdam College Libraries Intern Supervisor, 2007

SUNY Potsdam College Libraries Crane Performance Database Working Group, 2007-2009

SUNY Potsdam College Libraries IT Fair Planning Group, 2006

SUNY Potsdam College Libraries Bylaws Working Group, 2006

SUNY Potsdam College Libraries Library Expo Working Group, 2006

SUNY Potsdam College Libraries Crumb Collection Maintenance Advisory Group, 2006-2009

SUNY Potsdam College Libraries Technical Services Team Leader, 2006- 2009

SUNY Potsdam College Libraries E-Resources Cataloging Working Group, Chair, 2006-2009

SUNY Potsdam College Libraries Institutional Repository Working Group, Chair, 2005-2009

SUNY Potsdam College Libraries Disaster Team, 2005-2009

SUNY Potsdam College Libraries representative to Northern New York Library Network's North Country Digital History project, 2004-2006

SUNY Potsdam College Libraries representative to New York State Higher Education Initiative's planning team for the Collaborative Repository grant proposal project, 2004-2005

SUNY Potsdam College Libraries Automation Committee, 2004-2006

SUNY Potsdam College Libraries Web Site Committee, 2003-2006

SUNY Potsdam College Libraries Web OPAC Working Group, 2003-2004

SUNY Potsdam College Libraries Collection Development Committee, member, 2003, Chair, 2003-2009

Rockford College Howard Colman Library representative to Northern Illinois Library System Online Directors Committee, 2002-2003

Rockford College Howard Colman Library representative to Northern Illinois Library System Online Cataloging Committee, 2001-2003, Chair, 2001-2003

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