Work Experience9/07-5/8/09 Law Offices of Robert L. Goldstein, San Francisco, CA Office Manager and Administrative AssistantManaged multiple priorities from two attorneys and adapted to changing situations within a fast paced environment. Setup new client files. Drafted correspondence to clients via mail, e-mail, or facsimile and followed-up for the return of paperwork. Drafted and prepared response letters to various government agencies including the Internal Revenue Service, Franchise Tax Board, and Employment Development Department. Excellent customer service and follow-up skills. Contacted the Franchise Tax Board on behalf of clients to negotiate levy releases or garnishment holds. Ordered client tax transcript information through the Internal Revenue Service website or directly via phone. Responsible for general management of the office including: supply requisition and management of supply inventory levels, collection of employee payroll hours, enrollment of eligible employees for health and dental insurance, coordination of employee birthdays and other events, and maintenance of office equipment. Backup for greeting clients, receiving packages from various couriers, and the retrieval and distribution of mail. Assisted other co-workers as needed. Achievements-Implemented monthly meetings and more e-mail correspondence within the office to increase overall communication.-Initiated luncheons to increase morale within the office.-Sent courtesy e-mails two times a month to employees as a reminder to submit their payroll hours.-In order to increase time and cost savings, initiated the start of Shred-It service to meet the needs of the office.-During the 2008 and 2009 tax seasons, single-handedly printed over a 1000 extension to file forms for applicable clients and also entered the information in Microsoft Excel.-Created sign-in sheet to track the company credit card.