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Work experience

Jun 2010Aug 2014

Ordering Manager

United States Air Force

Directly supervise and coordinate activities of retail sales workers in the department of food service. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.

May 2009Jun 2010

Lodging Manager

United States Air Force

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Jul 2004May 2009

Fitness and Wellness Coordinator

United States Air Force

Manage or coordinate fitness and wellness programs and services. Manage and train staff of wellness specialists, health educators, or fitness instructors.


Jul 2012Jul 2012

Supervisors Course

Department of Defense

Supervisors course for Air Force military non commissioned officers that acted as a refresher course for interaction of subordinates and peers. 

Apr 2008Jun 2008

Leadership and Mentorship Course

Department of Defense

This course is an introduction to becoming a supervisor for the first time. Within the course you learn necessary team building skills, public speaking skills, interpersonal skills, time management, and leadership.

Nov 2003Jul 2004

Technical Training

Department of Defense

Basic military training


Instructing — Teaching others how to do something.

*Writing — Communicating effectively in writing as appropriate for the needs of the audience.

*Coordination — Adjusting actions in relation to others' actions

*Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

*Time Management — Managing one's own time and the time of others.

*Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one

Text Section

  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.