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Work experience

Business Solutions Manager


Business Solutions Manager, AT&T- Director of Business Solutions/ CCSE

·Manager of a 38M-Telecommunications business unit

·2004 YTD National Ranking # 1

·Highest performance attainment in division,

·Strategic Excellence awards seven out of the last 12 months.

·2003 Presidents Gold Club Member.

·Mentor of 3 Business Manager Peers.

·Selected for 2003/2004 Leadership Council.

·Promoted to Platinum level Manager.

·Completed and managed a 38 site private line PTP and Frame relay telecommunications upgrade to an MPLS CiscoVOIP installation for RJ Corman Railroad.

·Managed and completed a NOC center build out including a 17 mile fiber optics project to bring a backup NOC and SAIC NOC to Pulaski county working with the Center for Rural Development and Congressman Hal Rogers

Information Technology Director

Information Technology Director, AMR, Inc., Lexington, KY

·Establish, plan, implement and administer the successful move of the IT infrastructure to current location. Administration of the daily operations and the overall strategic policies and goals for the information technology department.

·Develop annual budgets for current and long-term technology, service, training, and growth requirements.

·Create, write, negotiate and review hardware or software licensing contracts.Work with the Business Development team in establishing agreements that reflect the interests of partners and the company. Also work with legal counsel when drafting contracting and licensing agreements.Ensure contract performance and rewrites or amends as necessary.

·Analyze the needs of departments and establishes priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems.

·Provide expert judgment and analysis for the design, development and implementation of technical products and systems.Resolve highly complex technical issues and conduct advanced research. Recommendalterations to development and design to improve quality of products and/or procedures.

·Provide Project Management to the overall deployment, maintenance, support and upgrade of servers, desktop PCs, hardware, software, operating systems and distributed printers.

·Manage outsourced technicians and engineers in the successful completion of multiple IT projects.

·Responsible for the overall performance, administration and availability of the organization’s network. Analyzenetwork and recommend upgrades/changes.Assess organization's current and future enterprise infrastructure and network needs.

·Perform system backups and recovery.Maintain data files and monitor system configurations to ensure data integrity.

·Document, maintain, upgrade or replace hardware and software systems.Support and maintainuser account information including rights, security and systems groups.

·Troubleshoot network access problems and implement network security policies and procedures.Ensurenetwork (LAN/WAN, telecommunications, and voice) security access and protect against unauthorized access, modification, or destruction.

·Develop, implement and maintain firewall technologies.Define network security issues, develop plans and procedures, and ensure safety and privacy of internet and intranet sites.

·Implement policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensure maximum issue resolutions in minimum time.Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user.

·Perform information systems administrative procedures and maintain documentation.

·Implemented a centralized application management system (Citrix MetaFrame XP) which provided remote access to the company’s critical applications and data.Implementation cut tech support requests and related support costs by 50%.Extended the life of existing PC’s by 4 years, saving $15,000.

·Configured and installed VPN and wireless connection services to provide secure access to company’s network.Implementation increased productivity by nearly 30% and provided extended office services to traveling staff.

Nov 2005Present

Enterprise Manager


Public Sector Sprint Nextel Corporation, Lexington, KY Nov 2005 to present

  • Developed Marketed and Managed new stratigies for solutions while managing the overall deployment, maintenance, support and upgrade
  • Responsible for strategically targeting acquisition of domestic and international solutions and matrix manage the customers life cycle. The ability to negotiate contracts creates and articulates value propositions, present customer network solutions, and make technical presentations.
  • Project Management. Managed implementation of NCIC wireless VPN network of public safety application and communications network for multiple police and public safety organizations. Developed, managed multiple CNS solutions for business and campus networks. Managed conversion of point to point and frame relay networks for MPLS and MPLS VOIP solutions.
  • Outstanding Performance award and leadership
  • Client Relationship Management. work with the Business Development team in establishing agreements that reflect the interests of solutions partners and the company.


Northrop High School

Electrical Engineering


FAA certified Pilot

Bowman Aviation
Feb 1994Present

Aviation/ Meterology

Delta Flight School




National Service Provider (NSP)


FAA Certified Pilot



David Rowland

Albert Mitchell

Ron Mcafee

Jeffrey Smith