Sales and Jewelry Manager
HTC Body Piercing
Organized weekly sales reports for the sales department to track product success. Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 32%. Attended local, regional and national trade shows for product development training as defined by territory needs. Successfully interacted with customers and retail buyers to expedite orders. Compiled weekly monetary reports and records for store managers. Managed cash stock and inventory balances accurately. Kept abreast of rapidly evolving technology. Regularly sought opportunities to up sell and add on additional merchandise. Stocked and rotated inventory regularly. Took special orders in person and over the phone to generate thousands of dollars in additional revenue.