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University of Phoenix, Oregon


Masters Institute of Technology


California State University

Work experience

Feb 2014Present

Business Analyst for Sales and Marketing

Intel Corporation

Manage the processing of invoices from vendors and subcontractors across multiple global regions including North America, Europe, Asia Pacific and China. Perform analysis and quality control (QC) to ensure the accuracy of hours, rates and totals while achieving all key Service Level Agreements (SLAs). Support additional projects and initiatives to streamline processes, reduced cost and enhance overall departmental efficiency.

  • Achieved the highest customer satisfaction rate on record at 94%.
  • Recognized for exceptionally high accuracy and attention to detail.
Feb 2004Feb 2014

Business and Financial Analyst

Intel Corporation

Responsible for ensuring the clarity and value of internal communications worldwide through the development, distribution and analysis of surveys to continually improve efficiency and effectiveness. Managed an annual budget of $18M for the HR Employee Communications organization including travel and programs covering 104 globally-distributed corporate communicators. Developed tools and KPIs enabling better access, evaluation and segmentation information.

  • Established reporting to show detailed spend on the $27M corporate recognition program across 14 global divisions.
  • Presented with a “Voice of the Employee Award” in 2010 for skill and use of Vovici software in developing internal surveys.
  • Appointed Project Lead and Architect on multiple projects including the semi-annual ops reviews to track performance against strategic objectives and the definition of data collection parameters for annual communications surveys.
  • Transformed large quantities of raw data into meaningful intelligence, requested to deliver on-site internal PowerPoint and Excel trainings for internal teams in the U.S. and Asia for more than 100 individuals.
Feb 2004Feb 2014

Documentation and Technical Support Manager

Intel Corporation

Managed, trained and scheduled work for a team of seven tech leads and four documentation specialists traveling globally to test and troubleshoot manufacturing process components for clients including the Microsoft Xbox product line. Supervised the development of Bill of Materials (BOM) and manufacturing data to support reference design vehicle (RDV) for customers.


  • Radically enhanced the profitability of the group by expanding capabilities to serve in a contract engineering capacity.
Jun 1982Jan 1997

Senior Security Rep

Lockheed Martin Aerospace

Promoted multiple times to manage a classified Document Control Center supporting over 350 offsite employees and contractors in accessing as many as 3K operational and procedural documents in support of government programs. Established multi-level security plans and policies with emphasis in areas of procurement, subcontractor management, equipment and hardware control and secure facility development. Developed, coordinated and implemented security policies for company and U.S. Government operations. Conducted security incident investigations, presented findings and worked with appropriate customer agencies for corrective action.

  • Recognized as the first contractor with the U.S. Air Force to implement a biometric security system as part of a new SCIF.
  • Presented with an Operational Excellence Award by the U.S. Air Force in 1997 for the design, development and accreditation of a new SCIF achieved on-time and within budget.
  • Developed and implemented restricted perimeter containment plans that reduced operating cost by 22%.


Strong Microsoft Office Skills

Expert level use of PowerPoint and Excel, Web trends, Adobe Photoshop, SAP Business Intelligence (BOBJ)

Managing Through People Training
PMP Certification
ISO9000 Internal Auditor Certification

Security Clearance Level

TOP SECRET/SBI Security Access

Additional Activities

Owner Kramer Custom Woodworks - established and managed all aspects of a business for 13 years designing and building custom woodwork and furniture.  Featured in "This Old House" Magazine in May 2010 for custom built cabinets

Additional Memberships and Affiliations

Hillsboro Elks Lodge

Wild Cat Haven Sanctuary - Scotts Valley Oregon

Volunteer Firefighter