Manage the processing of invoices from vendors and subcontractors across multiple global regions including North America, Europe, Asia Pacific and China. Perform analysis and quality control (QC) to ensure the accuracy of hours, rates and totals while achieving all key Service Level Agreements (SLAs). Support additional projects and initiatives to streamline processes, reduced cost and enhance overall departmental efficiency.
Responsible for ensuring the clarity and value of internal communications worldwide through the development, distribution and analysis of surveys to continually improve efficiency and effectiveness. Managed an annual budget of $18M for the HR Employee Communications organization including travel and programs covering 104 globally-distributed corporate communicators. Developed tools and KPIs enabling better access, evaluation and segmentation information.
Managed, trained and scheduled work for a team of seven tech leads and four documentation specialists traveling globally to test and troubleshoot manufacturing process components for clients including the Microsoft Xbox product line. Supervised the development of Bill of Materials (BOM) and manufacturing data to support reference design vehicle (RDV) for customers.
Promoted multiple times to manage a classified Document Control Center supporting over 350 offsite employees and contractors in accessing as many as 3K operational and procedural documents in support of government programs. Established multi-level security plans and policies with emphasis in areas of procurement, subcontractor management, equipment and hardware control and secure facility development. Developed, coordinated and implemented security policies for company and U.S. Government operations. Conducted security incident investigations, presented findings and worked with appropriate customer agencies for corrective action.
Expert level use of PowerPoint and Excel, Web trends, Adobe Photoshop, SAP Business Intelligence (BOBJ)
TOP SECRET/SBI Security Access
Owner Kramer Custom Woodworks - established and managed all aspects of a business for 13 years designing and building custom woodwork and furniture. Featured in "This Old House" Magazine in May 2010 for custom built cabinets
Hillsboro Elks Lodge
Wild Cat Haven Sanctuary - Scotts Valley Oregon