- Collaborated with Engineering and Professional Services teams. In one year, co-ordinated 20+ projects and ensured that Software Quality Assurance (SQA) processes were aligned with client requirements at each stage.
- Co-ordinated two strategic platform migrations in one year for service provider in Bern, Switzerland. Enabled company to deliver new automated activation services, realizing improved revenue streams through effective and streamlined operations.
- Implemented strategic andbusiness critical projects for service provider in Rome, Italy. Within a one year period planned, implemented, tested and deployed solutions to transition from proprietary systems to sophisticated business platform for automated services and business processes management.
- Oversaw pre-production from design and development to testing for global entity. Managed solution readiness from initial deployment to operational production across an intense six-month period.
- Executed specifications and requirements definitions for multiple business management projects for service provider based in Canada. In constrained delivery time frame, planned, scheduled, tested, validated and verified 20+ new service topologies within six months for business infrastructure projects.
- Ensured multiple project completions for Canadian, USA and European product and service providers. Working with various stakeholders and business interests, delivered diverse and multilayered client solutions.
- Developed and fostered professional, cordial relationship with customers at every level. Also elicited trust and built working liaisons with internal technical, sales, marketing, product, and service organizations.
- Mississauga US-ON