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Systems Administrator

Summary

A highly competent and organized systems administrator with experience in software procurement, installation, administration and compatibility. Possessing a proven ability to assist with the day-to-day operations of IT departments in alignment with business objectives. Extensive knowledge of monitoring and controlling data security to ensure compliance. Well mannered, articulate, and able to act as point of contact for colleagues and external clients.

Work History

2016Present

Systems Administrator

IT'SUGAR, LLC
  • Developer of a VMware Hyper-Converged Infrastructure (HCI) for new datacenter in South Florida to eliminate the preexisting hosted environment.
20112016

Systems Administrator

InfoTech Advisors, LLC
  • Architect, optimizer, and administrator of networks and Windows domains that maximize availability (averaging 99.9% uptime) and equip companies with scalable systems to support rapid business growth.
  • Engineer of Distributed File Systems utilized to host domain namespaces and perform replication of network file shares to referral servers in multiple locations.
  • Fabricator of group policy objects (GPOs) that enforce security, folder redirection, and other organizational policies for domain environments.
  • Administrator of Microsoft Exchange Servers in on-premises (standalone and cluster servers) and hosted environments.
  • Analyst, implementer, and manager of VoIP solutions resulting in average cost savings of 75% over preexisting legacy systems.
  • Leader in the implementation of help desk management system to streamline time management, ticketing, invoicing, projects and customer relationship management.
20062011

Systems Administrator

Apogee Residential, LLC
  • Administrator of Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 340 users in multiple locations.
  • Eliminated 99% of SPAM utilizing advanced content filtering features of SMSME.
  • Implementer and administrator of Yardi Voyager, a web-based, fully integrated accounting platform for property management and real-estate businesses (included design of general ledger accounts and account controls).
  • Author of training manuals and instructor of training sessions for new employees on company-wide information systems.
  • Monitored ticketing system for new work-items, updated existing tickets with root-cause analysis and resolution steps, and maintained end-client hardware and software inventory.
20032006

Technical Analyst

Atlantic Pacific Management
  • Performed hands-on administration, monitoring, and troubleshooting of local area network (LAN), resulting in optimum performance and minimum downtime.
  • Coordinated and performed data conversions to designated property management accounting platforms.

Education

Certifications

2015Present

CCNA

Cisco


20072007

CompTIA A+

The Computing Technology Industry Association


References

Name Company Title Phone Number/E-mail
Pedro Maysonet InfoTech Advisors, LLC CTO (205) 790-6167
Adam Freedman InfoTech Advisors, LLC Client (561) 886-6684
Greg Francuz Apogee Residential, LLC CFO (305) 281-3954
James Evans Atlantic Pacific Management IT Manager jevans_ms@hotmail.com