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  • Proven track record I have directly managed multiple events on site and lead event teams that recorded the highest satisfaction scores for meetings and incentives. Both corporately and in the association industry. Responsible for sponsorship sales for large events
  • Team Leader I lead both internal staff and association volunteer teams that produced events that increased advisor/client engagement and met organizational goals of increased sales. I have successfully managed events for sales advisors and association members for 13 years. I led the strategy and oversee execution of high profile events in the financial industry. I collaborated with Sr executives to establish deliverable goals for corporate events.
  • Experienced manager I lead a team of 10 staff and volunteers that produced the 2013 & 2014 FICP Education Forum with record satisfaction scores and profitability. I lead a team of 5 internal staff, and was directly responsible for meetings and incentives for up to 800 people, both in Canada and internationally. I have strong analytical, communications, organizational, event marketing and problem solving abilities. I led the vendor/sponsor negotiation for large-scale events.
  • Extensive corporate training experience I trained adult learners in efficiency workflows and software integration. I also developed and presented training materials to adult learners.
  • Well connected; Elected Member, Board of Directors for FICP (Financial & Insurance Conference Planners Association) together with an extensive vendor network. I am the only Canadian member on the FICP board.
  • Recognized: Named “2012 Meetings/Event Industry Change Maker” by Corporate Meetings and Incentive Magazine, Named chair of Education for FICP. Professional speaker for meetings industry.
  • Highly organized and self-motivated team player, manager and coach who invariably meets challenging deadlines and objectives in a calm, efficient and professional manner
  • Sound judgment; always cognizant of the over-all corporate strategic agenda and maximizing ROI of programs and maintaining strict organizational confidentiality policies.
  • Willing to relocate for a desirable career opportunity.

Work experience

Nov 2012Present

Board of Directors Member

FICP (Financial & Insurance Conference Planners Association)
  • Provided leadership to the association by chairing Educational programming. Managed team that developed and implemented all aspects of educational programming for national events.
  • Prepare proposals for board of directors and present during face to face meetings.
  • Chair of annual Educational Forum. Managed all aspects of implementation for programming and meeting/event design. Including site selection, vendor acquisition, managing event budget, creating the education programming and event themes.
  • Managed a team of 10 to successfully implement association in person programs.
  • I received the highest satisfaction scores on record from colleagues in the event industry for the 2014 FICP Education Forum. Also the event recorded record profit in 2014 under my leadership.
  • Provided strategic leadership to board to grow membership and profitability. Liaison with membership manger for sponsorship sales.
  • Lead the design teams for FICP association Educational Forums and symposiums.


Feb 2003Aug 2014

Meeting Manager

The Co-Operators Insurance Company
  • Constructed from inception to successful completion, gold standard executive programs that aligned with organizational strategies and goals, including all aspects of strategic meeting and event management. Including managing annual national sales meetings, international incentive programs, and internal client trade shows. Of note managed the highest rated satisfactions scores for internal meetings and international incentives.
  • Produced all aspects of annual meetings, trade shows, international incentives and events, including managing a team in high-pressure situations.
  • Managed all aspects of innovative conferences and International incentives outings including; strategic sourcing, managing vendor relations, budgeting, negotiating vendor contracts, chairing a design team, creating and consultation on agendas, vendor acquisition, site selection, use of Cvent, logistics, project management, on site management, and creative production of galas.
  • Led the annual design team for large Sales Conferences, and incentive outings including agenda development and speaker acquisition.
  • Managed and recruited region auditors to ensure compliance with financial, regulatory and client service standards.
  • Led the annual budget process for distribution.
  • Managed and maintained the distribution support and incentive budgets combined up to 1M.
  • Developed and managed relationships with internal executive business partners and external principal stakeholders.
  • Coordinated and lead distribution implementations of training programs and systems.
Feb 2001Feb 2003

Business Operations Consultant

Co-operators Insurance
  • Developed training materials, usability design, testing, impact assessment and business requirements gathering.
  • Determined and implemented opportunities for productivity gains.
  • Created and implement Agency Best Practices and workshops.
  • Managed and implemented business plans and resources of systems into agencies and regions.
  • Project managed workflow changes for systems into all regions of the country.
  • Liaised with multiple corporate departments.
Sep 1999Jan 2001

Agency Trainer

Co-operators Insurance
  • Facilitated the train the trainer and user sessions for systems implementation.
  • Provided coaching and onsite support for the new suites of systems in agencies.
  • Developed requirements for system enhancements/changes. Analyzed results and designed variations to ensure accuracy. Researched, and recommended improvements to existing systems, procedures, forms, and workflows.
  • Provided technical support for staff on systems, and procedures to ensure their productive use.
Mar 1996Sep 1999

Sales/service Associate


Provided advice on personal lines insurance. Sold insurance to new clients and prospected fro new business and new lines of business.  

Sep 1995Dec 1995

Client Representative

  • Recruited and interviewed new applicants, administered a broad range of skill assessments and provided an orientation of the services that Manpower offers.

Client Representative



human resource management



Human Resources Management

St Lawrence College

Corporate Accounting

St Lawrence College


Certificate on Advanced Negotiations Alternative Dispute and Conflict Resolution.

Queens University

Advanced Negotiations and mediation certification.