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Work experience

Jul 20002015

Infrastructure Architect/Outsourcing Consultant


Infrastructure Architect. Strategic Outsourcing consultant , and Windows and VMware Subject Matter Expert. Led Transition and Transformations for dozens of IBM customers across all industries including retail, petrochemical, finance, utilities, services, and transportation. Awarded the Lou Gerstner Award of Excellence and Outstanding Contributor. Consistently top rated employee.

Mar 1998Aug 2000

Senior Systems Analyst


Senior Systems Analyst Administered 76 Microsoft Windows servers and 12 NCR MP RAS UNIX servers. Administered Microsoft Exchange for 770 local users and maintained tertiary worldwide email gateways. Configured all changes. patching, anti malware, backups, recoveries and monitoring. Solectron outsourced server support to IBM in July 2000. ADDITIONAL EXPERIENCE AND AWARDS Instructor: Taught 375 Microsoft Outlook users how to use the product during an email migration. Achieved 9.9 ratings from students. 

Jun 1996May 1998

Deskside Support Manager

Deskside Support Manager AT&T/ Managed five support staff. Increased customer satisfaction ratings. Awarded a bonus for resolving many legacy issues. Top rated employee. NCR outsourced their manufacturing to Solectron in April 1998.
Jan 1996Aug 1996

Unix Batch Operator

UNIX Batch Operator




University of South Carolina