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Jebes Madur

 CUSTOMER SERVICE PROFESSIONAL

Summary

Highly efficient Office Manager with experience in a wide range of administrative functions, staff management, and operational oversight to ensure exemplary customer service.

Direct wide range of office procedures including administration, bookkeeping, customer service, scheduling, event planning, and special projects.

Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams.

Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency.

Outstanding communication skills to build rapport with clients and employees at lateral and executive levels.

Proficient in Microsoft Office (Word, Excel, Access, Outlook, Power Point), Quick Books, Quicken, Lotus 1-2-3, and Internet research and applications.

Work History

Oct 2014Present

Guest Service Associate

Roots Corporation ltd

Front desk

Feb 2014Jul 2014

MPHW

NRHM

Field worker

Feb 2013Feb 2014

Teacher

Sairis Memorial Sec School

English Teacher

Education

Aug 2015Present

BBA

Pondicherry University

Directorate of Distance Education

Aug 2014Oct 2014

Customer Relation Management

Pinnacle Skills

Short Term Diploma

May 2011May 2013

HSSLC

BBS College Shillong

Meghalaya Board of School Education

May 2010May 2011

SSLC

DNS Wahlang Memorial Sec School

Meghalaya Board of School Education

Certifications

Jun 2014Jul 2014

Food Processing

Government of Meghalaya

Short Term Training

May 2011May 2012

NCC

Government of India

Best Rifle Dril

Skills

Hotel Management

Short Term Course

Soft Skill

Short Term Course

Communication Skill

Short Term Course

Typing Skill

Short Term Course

Basic Computer Knowledge

Short Term Course

Personal Details

Date of Birth     : 14 December 1993

Father's Name : Jerbas Khymdeit

Sex                       : Male

Status                 : Single

Nationality       :  Indian

Religion             :  Christian

Linguistic Ability

Language Read Write Speak
Khasi Yes Yes Yes
English Yes Yes Yes
Hindi Yes

Strength

Punctuality

Smart Working

Self Motivated

Ready To Take Chellenge

Positive Thinking

Team Work

Hobbies

Singing

Listening Music

Playing Games

Using Computer & Internet

Reading Books & News Paper

Objectives

Demonstrated ability to ensure high levels of customer service, interpreting needs and matching with services and solutions to best address to customized client requirements. Highly efficient in analyzing and researching complex data and information to ensure contractual and regulatory requirements are met. Expertise in effectively training employees on new products/services, procedures and systems

Text Section

 

Declaration 

I hereby solemnly declare that all the informations given is true to best of my knowledge & belief

 

 

 

 

 

     Dated                                                                                                                                                                             Yours Faithfully

    The ...................

   Shillong                                                                                                                                                                           Mr. Jebes Madur