Work History

Work History
Feb 2013 - Present

Director, Digital Strategy & Experience

Premera Blue Cross

Lead a large, customer-focused division responsible for the online & mobile experiences for all Premera’s prospects, members and partners. Continuously iterate to improve our teams, systems & products with the vision of exceeding customer expectations—at the lowest cost to the enterprise. A champion of Lean-Agile mindset, innovation and digital transformation across the enterprise.