Jean Luc De Jong

Jean Luc De Jong


My next objectif is to obtain certification 70-461 (querying Microsoft SQL Server 2012) at the end of 2013.

After, continues in the database domain, and evolve to reporting, ETL, datawarehouse and business intelligence.


Apr 2013


Introduction to the administration of network and Windows Server 2008.Installation & configuration of Windows Server 2008.Active Directory (Logical and physical structure) & administration.Workgroup & users.MMC (Microsoft Management Console) et administration tools.Registry.Sécurity et management of ressources (sharing, NTFS, Quota, File Screening,...).Management of environment of OS clients & Group Policies.Automatization of software installation with Group Policies.



Work History

Work History
Oct 2012 - Present

Database administrator


Installation & configuration of application on Windows server.

Installation & configuration of SQL server.

Creation of database (tables, constraint, relations, view ...).

Security of server & database (users, role, access right).

Backup & restore.

Maintenance plan (monitoring & manage size & index of the database).

Import & export data

Nov 2004 - Oct 2012

IT Support Engineer for European Commission


Help and support for users to use office tools (MS Office & windows)

Support for desktop, laptop, beamer and smartphone (Synchronisation)

Daily management of calls with the application Icall and tickets with HP Service Manager

On-site support and by Remote Control

Basic Active Directory skills (reset, unlock, move)

Participation of migration Windows XP to Windows Seven (3200 users)

Videoconference support (Barco, Tandberg)

Installation of pc, printer and software

11/2004 - 10/2009 : Daily management of tickets with Peregrine Service Center

Jun 2010 - Oct 2010

Administrator HP Service Manager


Help for the migration of Peregrine Service Center 6 to HP Service Manager 7

User management (Login, access)

Administration - Update – Improved and user support.

Creating accounts, groups, transitions, SLO, SLA…


Dec 2010 - Present

ITIL V3 foundation

Business training
Aug 2013 - 2013

Administering Microsoft SQL Server 2012 Databases