Printing tool Download PDF

Work experience




Office Manager

Ensure and improve the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies. Prepared and manage budget, approve invoices for payment, monitor spending and allocation of expenses.  

Key Accomplishments:

  • Restructured operational workflow resulting in a 50% increase in efficiency.
  • Reduced expenses by 25%.
  • Analyzed payables and receivables resulting in improved cash flow.
  • Assessed and identified accounting irregularities and implemented corrective actions.
  • Identified embezzlement and recouped $120,000 in embezzled funds.
  • Terminated 401K-Plan.


 Key Accomplishments:

  • Developed user manual and operational procedures for the company’s proprietary underwriting system.
  1. Assisted in maintenance and updates of manual after application and business changes occurred.
  2. Liaised with IT and underwriting staff to ensure quality, timeliness and efficiency of updates.
  • In preparation for Expert Witness testimonies, conducted discussions with industry experts, researched, and collected data from various sources including websites, articles, and models. Prepared concise summaries.


STANDARD & POOR'S, New York, New York

 Created a high-impact initiative at the nation's top credit-rating firm to insure tighter bank compliance with financial regulations and consumer safeguards mandated by the Dodd-Frank Act in the wake of the national community mortgage crisis. Created an internal start-up called the Trustee Outreach Relationship Program and digitized three-fourths of S&P's global portfolio to increase transparency, boosting oversight effectiveness by 150%. Served as Chief of Staff for Managing Director, completing all financial and strategic projects on time.

“Jeane is the right person if you want a tough job done brilliantly, on time and below cost. She is a manager’s manager — a pro at creating productive rather than confrontational relationships and bringing disparate parties together around a single goal, inspiring them to execute and deliver results beyond expectations.” Diane Westerback, Managing Director, Standard & Poor’s


Co-Founder and Managing Director

RRMS ADVISORS, LLC, New York, New York

 Co-founded a start-up financial consultancy to help banks comply quickly and at minimal cost with new state and federal standards designed to contain the mortgage credit crisis and work more efficiently and strategically to clear bad debt from their books.

Key Accomplishments:

  • Utilized investigative processes to support a comprehensive recovery plan, with the end goal of maximizing settlements for investors.
  • Penetrated multiple obstacles to uncover information and perform necessary forensic work via utilization of a vast array of professional networks, in conjunction with intensive technical skills.



In a fast-paced, dynamic premier Wall Street firm, created Nomura’s securitization mortgage business and grew it from zero revenue to more than $250 million in net income over four years. Closed over 100 deals collectively worth $35 billion, using high-level analytical, organizational, and relationship management skills to both build, then later wind down, Nomura’s mortgage securitization business, handling multiple deals simultaneously. Often worked overnight to meet deadlines.

"Jeane single-handedly created from scratch an international business success.”— David Jacob, Managing Director.


Finance Analyst


 Analyzed and rated, for their creditworthiness, more than $9 billion asset-backed securities, creating a new risk standard that generated $6 million annually in new revenues for the company. Created and published, as the chief customer relationship manager, key monthly reports to enable clients to better evaluate and understand critical information relevant to the riskiness and value of potential investments. Developed new procedures for loan servicer ratings, which yielded over $200M in annual fee income.

“Jeane used her finely tuned relationship management skills and innovative problem-solving to create a new standard for banks to work with borrowers who fell behind in their mortgage payments, making it possible for Moody’s to rate, for the first time, the professionalism of those servicing these troubled loans, so as to increase the chances that these loans would be repaid in full.” – Art Heffner, First VP, AMBAC


BA, Psychology (Summa cum Laude, Scholarship) 

St. Francis College, Brooklyn, New York

Corporate Training Programs: Real Estate Finance, Group Facilitation, Quality Management, Coaching and People Management, Effective Leadership, Diversity Management, Strategic Project Management.



Hands-on manager/staff supervisor with extensive operations, relationship, transaction and project management experience. Proven ability to maximize revenue and minimize costs. Oversee daily activities, including core business functions such as customer service, billing, project management, troubleshooting, tracking deliverables and sales. Continuously improve processes to achieve streamlined and more effective results. Ability to maintain strict confidentiality and to handle sensitive information and material in a discretionary manner.

Project Management
  • Define, visualize, measure, control, report and improve processes with the goal to meet customer requirements and profitability.
  • Strong ability to prioritize multiple projects.
  • Excellent communication with all parties to obtain, report and improve processes with the goal to resolve transactional conditions.
  • Strong organizational and problem-solving skills.
  • Manage a high volume of work while meeting strict deadlines.
  • Liaise with IT personnel, attorneys, contractors and external agencies.
  • Facilitate agendas, communications and meetings via emails, meetings and conference calls cross-functionally.


Relationship Management, Operations, Project Management, Strong Customer Service Orientation, Credit Risk,  Standard Operating Procedures, Financial Management Risk and Analysis, Credit, Problem Solving, Transaction Management, Vendor Relationships, Banking and Management of Rental and Automobile Leases, Policies and Procedures, Chief of Staff, Investor Relations , VISIO, Microsoft Office, MAC proficient.


  • Represented Chase Bank on WOR radio in its introduction of the SONYMA program. Spearheaded the SONYMA Program for Chase Bank that provided affordable homeownership to low-and moderate-income New Yorkers.
  • Spoke on behalf of a non-profit organization, Neighborhood Housing Services (N.H.S.), in its Affordable Home Program on   Good Day New York.
  • Successfully launched the N.H.S. Home Ownership Center, which trained hundreds of first-time homebuyers or buyers with poor credit histories in financial management that vastly improved relationships with banks and borrowers.
  • Created and implemented an effective public relations strategy for N.H.S. Arranged $75 million in mortgages for low-income and first-generation borrowers within one year.
  • Successfully managed daily operations and facilities management of 6,000 square feet, two locations with strong attention to detail while meeting all deadlines and streamlining processes. Monitored and coordinated contractors and external service providers, including maintaining a comprehensive list of vendors and those available to respond to emergency situations. Addressed resident needs, including new resident orientation, responding to resident suggestions, grievances and inquiries and kept residents informed. Maintained accurate budgets and accounts of the properties.
  • Turned around low staff performance and employee morale issues plaguing Emigrant Bank’s branch banking system by creating new standards for in-house accountability. Launched a system-wide training program that boosted morale, increased output of under-performing branches and generated a 200 percent increase in loan referrals throughout the system worth $20 million in new business.