Jean-Paul Bergeron

Reliability Specialist

  • Edmonton AB

Efficient, dedicated and independent employee looking for a fulfilling work environment.

Work History
Work History
2014 - 2015
Reliability Specialist 
Baker Hughes
  • Under minimal supervision exercises judgment within defined policies,procedures and practices to conduct technical reliability studies and evaluations of engineering design concepts and design of experiments constructs.
  • Conducts design or test methods and statistical process control procedures of moderately complex scope for achieving required levels of product reliability.
  • Provides resolution to an assortment of problems of that are affecting the product and processes.
  • Analyzes preliminary plans and develops reliability engineering programs to achieve company, customer and governmental agency reliability objectives.
  • Aids in the development of mathematical models to identify units, batches or processes posing excessive failure risks.
  • Drafted operational field alerts and document review changes after identifying inherent design risk and performing root cause failure analysis.
  • Assigned as incident analyst/case worker for all Drilling Systems downhole failures and was responsible for the investigation, disassembly and failure analysis report.
  • Coordinate multiple projects simultaneously and led the continuous improvement(LEAN) projects of the AMO shop facility.
  • Participated and chaired on the Incident Review Boards (IRB) , Corrective Action Board, Customer Response Team, Quality review Board.
2009 - 2014
Assembly, Maintenance and Overhaul Team Lead
Baker Hughes
  • Supervised and mentored a team of six technicians across four different Baker Hughes product lines.
  • Assured that all products and processes achieve the desired quality,safety, efficiency and reliability levels.
  • Provides support to AMO operation groups by assisting with support programs and corrective action plans where needed.
  • Responsible for the planning and procurement of inventory and tooling for a wide variety of product lines averaging in value from 2 to 3 million dollars.
  • Performs follow up work on corrective actions required, including documentation of corrective procedures.
  •  Was selected to lead, implement and develop all new product lines destined for Drilling Systems Canada.
  • Responsible for managing the continuous improvement activities(LEAN, Kaizan, shop layout, etc) of the well construction facility.
  •  Assessed and certified new Baker Hughes technicians on a vast number of technical competencies across most product lines.
  • Participated on the Incident Review Boards (IRB) , Corrective Action Board, HS&E committee, Quality review Board.
2008 - 2009
Field Specialist - LWD
Baker Hughes
  • Provided resolutions to a diverse scope and range of complex problems at the well site where analysis of data requires a broad knowledge of the product lines tools and services.
  • Acted as a project leader and mentors for junior field engineers/specialists.
  • Developed and demonstrated proficiency in the skill profile required for the delivery of Logging while Drilling services at the well site.
  • Worked in challenging drilling and logging environments to provide complex solutions to the Customer.
  • Provided direct instruction and supervision to junior Field Engineers/Specialists on day-to-day well site work and activities.

2005 - 2008
Assembly, Maintenance and Overhaul Technician
Baker Hughes
  • Troubleshooted, tested, assembled, disassembled and performed visual inspection of electro-mechanical assemblies and surface acquisition systems.
  • Reviewed and improved procedures for assembly, disassembly and test verification accuracy. Configured test stations and systems.
  • Analyzed and interpreted data from environmental tests and troubleshooted equipment problems.
  • Assisted in the set-up of experiments and the recording of experimental data in collaboration with Engineering and Reliability groups.
  • Tested and evaluated the performance,and if required, repaired test equipment. 
  • Was responsible for the inspection and disposition of parts and equipment.
  • Assisted in the preparation, development and enhancement of maintenance procedural documentation. Maintained equipment records and filing systems as part of quality control and assurance programs.
  • Evaluated maintenance processes for potential improvements in quality, reliability, turnaround times and costs.
1999 - 2005
Cereal Crop Farmer - Summer Months
Bergeron & Fils - Family Owned FaRM
  • Operated heavy farm machinery in isolated fields during very long work shifts.
  • Performed preventative maintenance to ensure optimal performance and reliability
  • Performed repair on complicated machinery under very tight timelines
  • Responsible for the procurement of parts and consumables for the daily operation of farm activities.
  • Conducted daily job opeartions under minimal supervision
2003 - 2005
Computer Engineering Technologist
Northern Alberta Institute of Technology

Learn to design and maintain hardware and software aspects of microcomputers and their applications, as well as a wide variety of electronics systems such as communications equipment, sophistaced electronic industrial control systems and microcontroller products.

2014 - Present
Certified Lean Six Sigma Yellow Belt (ICYB)

The IASSC Certified Lean Six Sigma Yellow Belt (ICYB) is a professional who is versed in the  Lean Six Sigma Methodology . Lean Six Sigma is a methodology that relies on a collaborative team effort to improve performance by systematically removing waste; combining lean manufacturing/lean enterprise and Six Sigma to eliminate waste/inefficiencies.


Exemplary problem-solving skills; able to identify problems and implement corrective processes.

3d Modeling applications / AUTOCAD

Highly proficient in 3D modeling applications. Designed and model Baker Hughes Well construction facility shop Floor Plan

C / C++

Basic Knowledge of C++ but more proficient with C# programming language


SAP Enterprise Resource Planing Software Power User. Specialize in automating tasks and reporting via GuiXT scripting and VB scripting


Intermediate knowledge of HTML and JavaScript.


Highly proficient with MS office, MS projects, MS Visual Studios and MS Visio


  • Exemplary problem-solving skills; able to identify problems and implement corrective processes.
  • Strong analytical skills and knowledge of specific products.
  • Strong Knowledge of testing procedures and specific equipment required to perform repair and maintenance. Good verbal and writing skills.
  • Advanced skills in soldering and assembling of electro-mechanical devices.
  • Proficient in the use of multi-meters, meggers, hipot testers and other basic electronic instruments. Can read, interpret blueprints, wiring diagrams, assembly prints and parts lists.
  • Versed in AC/DC circuits and electronic devices.
  • Demonstrates the ability to find solutions to difficult technical problems.
  • Proficient in the use of oscilloscopes.
  • Advanced knowledge of electro-mechanical components.
  • Well versed in digital/analog circuit theory.
  • Strong knowledge of hydraulics systems, valves and seals.


  • Fluent in French and English


  • Available upon request