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Jean Luc Durand

Work History

Mar 2016 Now

TEAM LEADER/EXPERIENCED ADMINISTRATIVE EMPLOYEE 

Lyreco
  • To represent the Specials Team for the Lyreco customers
  • To analyse results of the department (sales, evolution, stock and risk
    levels)
  • To negociate with suppliers (payment terms & purchase prices...)
  • Co-ordination of projects which are appointed by the Non-Catologue PM
  • Co-operation with Replenishment (follow-up back orders, problems with
    suppliers...)
  • Co-operation with the Sales and Customers Services department (Non
    Catalogue best purchase prices requests, delivery terms...)
  • Follow up marlet evolution and Trends
Aug 2009Nov 2015

TRO PROJECT MANAGER/EXPERIENCED ADMINISTRATIVE EMPLOYEE

Econocom
  • To be in charge of the implementation and the follow-up of the Master
    IT solution for the Econocom customers
  • To be the central part in the pre sale phase during the presentation of
    the Master IT service at Benelux level
  • To set up an adequate solution for each customer
  • To implement the Master IT solution, defining with the customer, the
    processes, the interfaces, the parameter setting, the states and to follow
    the realization of it
  • To give feed back of the contractual situation during internal but also
    external committees at the customer


Customers: Daikin, ISS, G4S

Mar 2003Jul 2009

ASSET MANAGER/EXTERNAL ADMINISTRATIVE EMPLOYEE

ECS - Europe Computer Systems
  • To realize, to set up, to customize and to deliver to the ECS' customers a web site giving them all the technical, financial and administrative data of theirs leasing contracts regarding IT material
  • Presentation of the Asset Management Tool to the prospects (pre sale) and customers (after sale) at Benelux level
  • Take part in the running tests and reporting final remarks to the
    Marketing department in France
  • To ensure an optimal adequacy work and a relevant exchange of information with all the people and all the departments concerned

    Customers: Packo, Lhoist, Carlson WagonLit Travel

Jan 2001Feb 2003

ADMINISTRATIVE EMPLOYEE

Denis Bodden SA
  • To control and to supervise the day to day tasks of the warehouse team
  • To check and to organise the daily orders expedition
  • Stock management (+/-10. 000 referred articles)
  • To verify the process of the non conformity goods

Feb 1998Jan 2001

AGENT PLANNING DISPATCHER

Defix
  • Field research, case study and cost control
  • Analysis and field preparation of the clients' record
  • Set up of the daily planning
  • Follow-up of the field crew

Oct 1992Dec 1997

ASSISTANT FRONT OFFICE

Château de Limelette
  • Review special needs before arrival of guests
  • Front desk agent responsibilities
  • Audit all work from previous day, including account receivable, food
    and beverage, front desk and banquets
  • Provide training and support to front desk agents


Education

19881991

Bachelors of Communication

I.S.I.S
  • Communication & Rhetoric
  • Media, Culture & Society
  • Public Relations Strategy and Practice


19861988

Bachelors of Marketing

E.S.E.J
  • Strategic Marketing Management
  • Brand management and development
  • Consumer behavior