I have been taught and trained in direct patient care, administering medication and injections, time management, observation of my patients and reporting on their conditions. I have been taught and practice sterile techniques, performe care plan monitoring and reassessmnet,and patient/family education. I have extensive guest and employee relations skills plus experience in controlling costs while not reducing performance. I am computer proficient and am experienced in working in a fast paced environment where different departments must work together to be successful.
Nov 1989 - Present
Co-owner and vice president of 157 room hotel.
Co-owner and vice president of 350 person banquet room.
Co-owner and vice president of 2 restaurants and bar.
Managed $3.5 million annual sales.
Managed 90 employees, assisted in hiring, training, motivating and evaluating all employees.
Excellent in guest and employee relations with 20 years experience.
Skilled in handling guest questions and complaints.
May 1996 - Nov 1989
Food and beverage cost analyst
Westin William Penn Hotel
Forcasted $6 million food and beverage budget.
Determined food costs for banquet meals.
Determined beverae costs for bars.
Evaluated bartenders in controlling costs.
Reported daily to director of food and beverage on expenses.
Inventoried all food and beverage products monthly to determine monthly food and beverage exact costs.
Reported to general manager monthly explaning difference between actual expenses and my butgeted expense.