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Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible.

Work experience

Apr 2010Present

Desktop Support Engineer

TDI Ifrastructure LTD

Working as Desktop Support Engineer with TDI Creating Leading Company Ltd from 17th April 2010 to Till.

ØInstallation, configuration and maintenance of local and Network based Printers, desktops, Laptops etc.

ØOutlook Express and MS Outlook Configuration.

ØWindow XP, Win 7, Windows Server 2k3 Troubleshooting and installation.

ØProvide technical support for Desktop related problems

ØInstall & maintain and attend user's problem calls

ØDesign maintain Windows based Network

ØNetworking & hardware support

ØInstall & update OS and other s/w

ØConfigure & maintain email accounts)

Apr 2008Apr 2010

FM Engineer

Omnitech Infosolution LTD

Work as Site Engineer with Birla sun life insurance company Ltd From 28th April 2008 to April 2010 (Deputed by Omnitech Info solution Ltd).

Key Responsibilities:

ØAny software installation of Birla sun life insurance Company Ltd.

ØAll branch Desktop & Laptop users Data Backup on Server.

ØUser ID creation and Deletion in Active directory.

ØLotus Notes Installation, ID Configuration and Troubleshooting.

ØAMS India Software Package Installation and Upgrade.

ØNetworking related solution (router, switch, cable etc).

ØMonthly Report Management of Hardware Inventory, Software and Networking.

ØInstallation and Maintenance Record of Active Directory.

ØDNS server configuration Installation Record.

ØMicrosoft Desktop Support Technician Knowledge (Installation, Troubleshooting, Maintenance).

ØSecurity (Antivirus, Anti-Spy ware, Backup, Storage, Firewall, Virus Protection, installation and update record.


High School


With PCM 69%