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Work experience

Oct 2009Present

Consultant

Independent Consultant

Consultant providing technological solutions for public and private businesses of varying sizes.

  • Developed the strategic business plan and financials for a management consulting, technology services, and outsourcing services solution—with a focus on business planning and business process outsourcing in the Brazilian marketplace for a Texas based public technology company; successfully implemented.
  • Developed the business and marketing plans, including financials for a state-of-the-art multimedia technology hardware and content delivery company that delivers high impact branding, marketing, and market research.
  • Developed a Program Executive Office (PEO), a single point of interface and responsibility for the governance, planning, management (operations, fiscal, reporting) and execution of a large, complex confidential program.
  • Developed the business and marketing plans, including financials for an outsourced sales and account management company to Sprint telecommunications services.
Jun 2011Oct 2013

Business Relationship Manager

FTS International

Business Relationship Manager for an international oil and gas exploration services company. As part of the executive management team, responsible for managing business demand and strategic direction for the IT organization, and facilitate the delivery of those products and services to the business.

  • Facilitated relationships and services for Corporate Finance and Accounting, Tax, Treasury, Reporting and Operations.
  • Work relationships to identify project requests and business cases, including defining business requirements, scope of work, risks, budgets, solution discovery, vendor relations, and RFP.
  • Managed mission critical initiatives including ERP, IT Sox Compliance, SharePoint 2010, Regulatory Reporting, Financial Reporting, Tax systems, etc.
Dec 2008Aug 2009

CFO/Controller

Mountain View Recreation, Inc.

CFO/Controller for a non-restricted gaming company. Responsible for operational and financial decisions and internal control procedures, taxes and compliance, outside accountants and other regulatory state and federal agencies.

  • Managed the implementation of a new state-of-the-art player tracking system.
  • Negotiated and managed the first electronic poker tables implementation in Nevada and negotiated an agreement with the World Series of Poker® as the first licensed satellite locations hosting remote tournaments.
  • Decreased monthly expenditures $50K while increasing monthly revenues $15K in my first four months of operations by repurposing revenue centers.
Mar 2003Mar 2009

CEO/President

CEO/President of an OTC listed, 1934 Act, fully reporting health care services corporation.

  • Designed and managed the development of our online ordering system with revenue and commission tracking.
  • Worldwide Strategies Inc. (OTCBB: WWSG) reverse merger, including due diligence, financial review and audit.
  • Developed a health care services and pharmacy solutions company. Developed the business and marketing plans for three unique business models.
  • Developed Fairmeds.com, a new online discount pharmacy membership program, including the implementation of a physical closed-door pharmacy. Developed the business and marketing plans.
Jul 1997Feb 2009

Consultant

Business Technology Solutions, Inc.

Consultant providing technological solutions to business problems to public and private businesses of varying sizes.Managed the complete sales cycle, including prospecting, qualifying, discovery, presentation, closing, delivery and relationship management.Cognos BI VAR.

  • Boyd Gaming Corporation (NYSE: BYD), Las Vegas, NV (2007–2008) Sr Consultant for a large multi-property hospitality and gaming organization.Developed and implemented systems to analyze capital expenditures ROI, allowing analysis and savings of $14M off the annual technology budget, and developed their business continuity plan.
  • Resort Gaming Group, Las Vegas, NV (2006–2007) CIO/VP Technology for a multi-faceted holding company (18 companies; management, real estate holdings and themed taverns).Developed the strategic and technology plans for a new casino consisting of four city blocks downtown Las Vegas.Reduced the communications and infrastructure budget by 50% through new technology implementation and contract negotiations.
  • RazorStream/VMdirect (AMEX: DXN), Las Vegas, NV (2005–2006) COO for a pre-IPO affiliate marketing organization.Developed internal operational systems and implemented an outsourced call center solution for a savings of over $30K monthly.
  • Anexeon, Inc., Las Vegas, NV (2005) General Manager for a technology systems integrator.Doubled sales revenues and increased staff in 10 months by redesigning the business and revenue models.
  • Allegiant Airlines, Las Vegas, NV (2005) CIO through an outsourced contract agreement for a low-cost airline (79 cities, 181 routes).  Provided complete technology oversight and operations of corporate and hub locations.
  • Primm Valley Resorts (NYSE: MGM), Primm, NV(2004) Sr Project Manager for three hospitality and gaming organizations; subsidiary of MGM Resorts International.Oversight and implementation of a new gaming solution and retail system as an evaluation for the parent companies.
  • Systems Research & Development, Las Vegas, NV(2003) Sr Project Manager for a technology company to Homeland Security.Redesigned the support model for a support increase of 80% while increasing support cost only 10% by repurposing existing support structures to quality control efforts.
  • Prizes4Fun, Las Vegas, NV(2001–2002) Sr Project Manager for an online viral marketing company.Developed the national sales and marketing plans, and tiered pricing strategies.
  • LevelSource, Las Vegas, NV(2000–2001) Sr Project Manager for an online food services distributor model.Developed the strategic plan, and technical and design specifications.
  • Mpower Communications (NASDQ: MPWRQ), Las Vegas, NV(2000) Sr Consultant for a national public telecommunications company.Proof of concept saved over $100K in customer support in one month by identifying faulty equipment through an enterprise-wide business intelligence solution.
  • InitiaTEK, Inc.,Las Vegas, NV(1999–2000) VP West Coast Operations for a national systems integrator and consulting firm. Oversight responsibility for business development of west coast operations, building revenues to over 15 full-time consultants in one year.
  • Preferred Equities Corp/Ramada Vacation Suites (NASDQ: LESR), Las Vegas (1999) Sr Project Manager for a public timeshare and land sales company.Performed site surveys and workflow analysis for multiple companies across multiple states allowing the company to integrate sales lead generations into existing systems, turning days into hours for operations.
  • Nevada Beverage Company (Anheuser-Busch, NYSE: BUD) and Alternative Beverage Company (E&J Gallo Winery), Las Vegas, NV (1998-1999) Sr Project Manager for the nation’s largest Anheuser-Busch and E&J Gallo Winery distributorships.Preformed workflow analysis and implemented systems used nationally.Provided multiple information systems solutions, reducing the monthly communications budget by 48% while increasing overall communications usage 66% by repurposing existing technology and contract negotiations.
  • Catholic Healthcare West, Los Angeles, CA(1998) Sr Consultant for the largest private hospital chain on the west coast.Design, implementation and management of the enterprise managed reporting system, including executive report standardization and design.
  • Apria Healthcare (NYSE: AHG), Costa Mesa, CA (1997) Sr Consultant for the corporate office of a national public home healthcare company.Design, implementation and management of a national data warehouse solution to consolidate and assess business efficiencies across 50 states.
Sep 1994Mar 1997

Corporate Director (CIO)

Circus Circus Enterprises, Inc.

Corporate Director (CIO) reporting directly to the Chairman/CEO, responsible for the operations division of Corporate Information Services (19 properties, including Circus Circus, Luxor, Excalibur, Monte Carlo, and Mandalay Bay; formerly Mandalay Bay Resort Group, now MGM/Mirage Corporation).

  • High availability, data storage, and growth plan for AS/400 systems; planning, sizing, recommendations, specifications, implementation, and management of $12M project; seven new AS/400’s for high availability, disaster recovery, data center consolidation, data warehousing storage, records retention, and development for consolidation of financial and mission critical systems.
  • Enterprise-wide communications infrastructure; data communications, file servers, and premise wiring/re-wiring; $8M project; won international media coverage in Data Communications magazine.
  • Overall technology design, strategic plan and implementation of the Monte Carlo Resort and Casino, and initial technology infrastructure designs of Mandalay Bay Resort.
Apr 1989Aug 1994

Senior Management

Senior Management positions with a leading software services company to the office products industry, including:

  • Strategic Systems Manager
  • Documentation & Publications Manager
  • Quality Assurance Manager
  • Software Technician/Instructor

Key Results:

  • Developed the project management system, and coordinated the total quality management (TQM) process. 
  • Responsible for the conversion and redesign of documentation to industry standard.
  • Implemented version control that provided uniformity in update procedures and documentation.
  • Consulted with 300+ clients regarding system installations, maintenance and management, and procedures.
May 1988Mar 1989

Systems Manager

Communifax/USA, Inc.
  • Property tax consulting firm.  Reported directly to the CEO/President and was responsible for the operations, management, and maintenance of all computers, ad hoc reporting, accounting, payroll, corporate billing, and response to national franchising property tax consulting firm.  Consulted and helped design the first property tax program for the company.
May 1986Apr 1988

Computer and Warehouse Manager

Hopeman Brothers, Inc.
  • U. S. Navy Sub Contractors.  Responsible for the management and maintenance of computers, payroll, and ad hoc reporting, and for the management and inventory control of the regional warehouse.   Safety Inspector and maintained all governmental regulations on safety and OSHA.

References

Jim Samuels

Business Associate; Known since 2005

Worked with Jim on taking Centric Rx, Inc. public

Doug Smail

Business Associate; Known since 2003

NHL retired athlete

Education

  • Brookhaven Community College – Dallas, Texas, 1989
  • Ranger Junior College – Ranger, Texas, 1984

Areas of Expertise

  • General & Operations Management
  • Executive Leadership
  • Multi-Site Technology/Operations
  • Strategic Planning & Partnerships
  • Contract & Vendor Negotiations
  • Resource Development/Outsourcing
  • Relationship & Team Building
  • P&L Management/Budget Planning
  • Revenue & Profit Growth
  • Mergers & Acquisitions/Integrations
  • Performance & Quality Standards
  • Business Process Improvement
  • Security & Business Continuity
  • Business Intelligence/Data Whse
  • Project Management/IT
  • Change Management/IT
  • Risk Mitigation/IT
  • System Life Cycle Management
  • Business & Product Development
  • Competitive & Market Analysis
  • Sales & Pricing Strategies

Areas of Expertise

Business Operations & Strategy – Verifiable record of success achieving revenue, profit, and business growth objectives within start-up, turnaround, and rapid-change environments.

  • Repurposed revenue centers for a non-restricted gaming company, which decreased monthly expenditures by $50K while increasing monthly revenues by $15K within a four-month period.
  • Developed the business and marketing plans for a health care services corporation. Managed the reverse merger, including due diligence, financial review and audit. Implemented a discount pharmacy membership program, including a physical closed-door mail order facility.
  • Developed internal operational systems and implemented an outsourced call center solution for a pre-IPO affiliate marketing organization, resulting in a monthly savings of over $30K.
  • Redesigned the business and revenue models for a technology systems integrator, doubling sales revenues within 10 months.
  • Held business development responsibilities for a national systems integrator and consulting firm and built revenues to support over 15 full-time consultants in one year.
  • Performed site survey and workflow analysis for multiple companies across multiple states for a public timeshare corporation; integrated sales lead generations into existing systems, reducing follow-up period from days to hours.

Information Technology – Offer CIO-level success in strategic planning, capacity/cost projections, IT governance, BI solutions and extensive DR/business continuity experience.

  • As CIO/VP Technology for a multi-faceted holding company, developed the strategic and technology plans for a new casino encompassing four city blocks in downtown Las Vegas.Reduced the communications and infrastructure budget in the first six months by 50% through new technology implementation and contract negotiations.
  • Provided complete technology oversight and operations of corporate and hub locations for a low-cost airline (79 cities, 181 routes) through an outsourced contract agreement.
  • Acting in CIO capacity reporting directly to the Chairman/CEO, was responsible for the operations division of Corporate Information Services for the world’s largest casino operator. Managed multiple high profile projects, winning international media coverage for casino infrastructure redesign in Data Communications magazine.
  • Designed, implemented and managed an executive reporting system, including standardization and design, for the largest private hospital chain on the West Coast.
  • Designed, implemented and managed a data warehousing solution to consolidate and assess business efficiencies across 50 states for the nation’s largest home health care company.
  • Architected and designed functional technical specifications and prototypes for a dot-com start-up.
  • Developed and implemented a system to analyze capital expenditures ROI for an international hotel/casino operator allowing analysis and savings of $14M off the annual technology budget; developed their business continuity plan.

Project Management – Proven ability to manage numerous high profile and mission critical projects and solutions from planning to successful on-time and on-budget delivery, including complete oversight of finances, risks and resources.

  • By repurposing existing support structures to quality control efforts, redesigned the support model for a support increase of 80% while increasing support cost only 10% for a leading technology company to the casino security industry and Homeland Security.
  • Identified faulty equipment through an enterprise-wide BI solution, saving a national telecommunications company over $100K in customer support in one month.
  • Performed workflow analysis and implemented local systems and solutions used nationally by the nation’s largest Anheuser-Busch and E&J Gallo Winery distributorships.Provided multiple information systems solutions, reducing the monthly communications budget by 48% while increasing overall communications usage 66% through repurposing existing technology and contract negotiations.

Senior Level Business and IT Executive

Senior level business and IT executive with 25+ years of experience in diverse environments with track record of successfully positioning technology as a key strategic resource to improve operational efficiencies and achieve overall corporate business objectives.

Customer-focused and Performance-driven Leader •  Full P&L management • Contract and Vendor Negotiations • Mergers and Acquisitions/Integrations • Business and Product Development

• Project Management • Start-ups to Multi-billion dollar Organizations with Budgets up to $160M

Professional Development

  • Rapport Leadership International, Leadership Breakthrough graduate, 2005
  • Covey Leadership Center, First Things First graduate, 1994
  • Texas Quality Consortium member and Hogan Center for Performance Excellence graduate, 1993

Industries

  • Business Services & Consulting
  • Construction
  • Computer Hardware
  • Distribution
  • Gaming/Entertainment
  • Financial Services
  • Food & Beverage
  • Healthcare/Medical
  • Hospitality/Hotel
  • Human Resources/Outsourcing
  • Industrial/Building
  • Office Products/Furniture/Machines
  • Oil & Gas
  • Pharmaceuticals
  • Real Estate/Time Shares
  • Retail/POS
  • Sports/Athletics
  • Technology and Services
  • Telecommunications