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Work experience

Apr 2008Present

Manager, Application Development

Gottschalks, Inc.

Manage staff of seven developers and two business analysts responsible for supporting all aspects of Gottschalks’ enterprise resource planning (ERP), Merchandising, and Business Intelligence systems. Responsible for all ongoing maintenance, systems development, and project implementation for corporate office, distribution center, and 60 stores with 5000+ employees and annual sales revenue in excess of $600 million.  Manage multi-million dollar department budget, vendor engagements and contracts, internal service level agreements, and regulatory compliance.

Key Accomplishments

  • Application Platform Migration:  Successfully managed the migration of 20+ business critical applications and databases from HP-UX to IBM AIX platform.  Managed team of 22 developers, analysts, and functional testers, as well as multiple vendor engagements.  Project was completed ahead of schedule, under budget, and with complete transparancy to the business.
  • Company-wide Change Management Solutions:  Managed the analysis and development of company-wide solutions for source code auditing to ensure compliance with Sarbanes-Oxley (SOX) legislation and internal service level agreements.
  • Chain-wide Intranet Implmentation:  Successfully developed and implemented comprehensive intranet collaboration portal across the enterprise using Windows SharePoint Services (WSS) 3.0.  Deployment was successfully completed within one week across 60+ disparate locations throughout the western United States, benefitting more than 5,000 users.
Apr 2001Apr 2008

Manager, Business Intelligence and Analytics

Gottschalks, Inc.

Manage all business intelligence initiatives for Gottschalks including data warehousing, enterprise reporting, and real-time analytics.Managed development staff of 4 -5 in developing all analytical solutions required by the business for driving key decision-making activities.

Key Accomplishments

  • JDA Enterprise Resource Planning Implementation:  Managed numerous aspects of Gottschalks' ERP merchandising system implementation.  Directed the development of interfaces and application development in the areas of real-time inventory assessment, purchase order management, pricing, and sales history.
  • Data Warehouse Implementation:  Analytical and technical management lead for company-wide data warehouse implementation.  System used by 800 users across the enterprise in order to make timely and accurate business decisions.
  •  Real-time Sales Tracking:  At the direction of the CEO and Board of Directors, developed and implemented leading-edge sales tracking analytical tools, served of the company intranet via SQL Server Reporting Services.  System tracks annual sales of $650 million.
May 1996Apr 2001

Help Desk Manager / LAN Engineer / DSS Analyst

Priority Health Services / Navmed

Served in numerous MIS roles while with Priority Health Services / Navmed. 

Key Accomplishments

  • Helpdesk Implementation:  Analyzed, designed, and implemented the first formal service desk at Priority Health Services.  Worked with managment, customers, and vendors to design all needed elements in an effort to meet specified service level agreements.
  • Data Warehouse Implementation:  Designed, developed, and supported 160 Gb Oracle-based pharmaceutical data warehouse.  Warehouse enabled company financial analysts to recoup more than $1 million in overpaid pharmaceutical claims.

Education

Aug 2007May 2009

Master of Business Administration

California State University, Fresno
May 2005May 2007

Bachelor of Science

Skills

Team Leadership / Mentoring
Enterprise Reporting
Data Warehousing
Database Development
Business Intelligence
Project Management

Success Stories

University Alumni

Recommendations

"As a manager, Jeff is able look at the task to be achieved and develop an effective team to accomplish the task.He is adept at resolving issues and keeping the team focused on accomplishing goals."  - Paul LeDuc, professional colleague

"I have personally witnessed the development of Jeff’s management skills over the last 10 years.  He has repeatedly demonstrated his initiative and natural ability to take upon himself new challenges in project management, administration and technical design and developmental areas." - Keith Gilbert, former manager

"Jeff possesses both strong leadership and management skills.He is an educator of his peers and appears to relish the role of mentor and the impact that this allows him to have on the developers within his charge." - Grace Schiavone, professional colleague

"Jeff has been innovative in pulling his team of developers together.  He is professional, yet shows compassion to his employees’ needs; and most importantly, being a leader and friend through a difficult time in the organization while maintaining, and never faltering in, his loyalty to the company, his superiors, or his team. He has been an exemplary example to myself and others, and I value his guidance."  - Theresa Nute, former employee

"As my manager, Jeff has helped foster an environment in which I feel I have the necessary tools and support to perform my job effectively.He communicates effectively with his team by meeting with individuals regularly and holding monthly team meetings.While he encourages us to introduce new ideas, tools, and processes, he also maintains focus on current priorities and deadlines and holds people accountable for the work that needs to be done." - Buck Kennington, former employee

Professional Summary

Accomplished Management Information Systems executive with 13+ years of experience across multiple industries with a proven record of delivering enhanced productivity, streamlined operations, and continuous process improvement. Proven talent for identifying core business needs and translating into technical deliverables. Natural leader with strong business instincts and a talent for transitioning strategy into action and achievement through effective use of team resources.